Anyone with name, phone number, or email.
I would aprieciate.
Who would you contact at Spyderco Corporate
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
Who would you contact at Spyderco Corporate
Big problem with online order that went south.
Anyone with name, phone number, or email.
I would aprieciate.
Anyone with name, phone number, or email.
I would aprieciate.
-
TheGiant80
- Member
- Posts: 568
- Joined: Tue Nov 26, 2019 6:12 pm
Re: Who would you contact at Spyderco Corporate
@TazKristi seems to be the go-to Spydie rep around here in terms of customer support.
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
-
WilliamMunny
- Member
- Posts: 2063
- Joined: Fri Jan 29, 2021 12:20 pm
Re: Who would you contact at Spyderco Corporate
Give them a call Monday, they have great service and do what they can to make it right.
Endura AUS-8, Manix 2 S30V, Manix 2 LW MagnaCut, BBB 15V Manix 2, BBB 15V Para 3 LW, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, REC Para 3 10V, Pacific Salt SE H2, Dragon Fly SE H2, Chaparral SE XHP, Shaman Burlap S90V, Bodacious SPY27, Manix 2 LW 15v, Sage 5 REX-121 LW.
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
Re: Who would you contact at Spyderco Corporate
Hope so I am dealing with bad dream.
Re: Who would you contact at Spyderco Corporate
No idea the problem obviously, but a bit ago I ordered the S110v Para 3 and got a PM2 instead. Called them up and they had a new one in the mail that day and a label in my inbox a bit later.
Not a fan of Spyderco's warranty support, but their sales has been good in my experience. I'd just suggest a call to sales if you haven't already.
Not a fan of Spyderco's warranty support, but their sales has been good in my experience. I'd just suggest a call to sales if you haven't already.
-
WilliamMunny
- Member
- Posts: 2063
- Joined: Fri Jan 29, 2021 12:20 pm
Re: Who would you contact at Spyderco Corporate
If you do get a good out come post it here. Everyone is quick to complain but not as many will praise a good company.
Endura AUS-8, Manix 2 S30V, Manix 2 LW MagnaCut, BBB 15V Manix 2, BBB 15V Para 3 LW, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, REC Para 3 10V, Pacific Salt SE H2, Dragon Fly SE H2, Chaparral SE XHP, Shaman Burlap S90V, Bodacious SPY27, Manix 2 LW 15v, Sage 5 REX-121 LW.
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
Re: Who would you contact at Spyderco Corporate
Well all I can say is I spoke to someone today who said they would make right.
Actions speak louder then words.
Have spent too many hours on problem that imho is inexcusable.
Problem is people who do not care except about pay check.
Actions speak louder then words.
Have spent too many hours on problem that imho is inexcusable.
Problem is people who do not care except about pay check.
Re: Who would you contact at Spyderco Corporate
^ we don't even know the story yet
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
Re: Who would you contact at Spyderco Corporate
Day number 8 nothing good happening.
Re: Who would you contact at Spyderco Corporate
Kinda curious. Was this an online order with Spyderco? Online order with with an authorized or not authorized dealer? Was the order lost or cancelled? More info. would be helpful to point you in the right direction.
- Jeff
May your feet be warm and dry and your throat warm with whiskey. A knife in hand or in the sock band.
MNOSD Member #0005
May your feet be warm and dry and your throat warm with whiskey. A knife in hand or in the sock band.
MNOSD Member #0005
Re: Who would you contact at Spyderco Corporate
Littering the forum with all these vague posts the past 2 days with no context, is a bit annoying.
-Rick
Re: Who would you contact at Spyderco Corporate
Hi, akapennypincher:
I'm sorry to hear you're having challenges. I'd be happy to look into the situation for you, but I do need a few details. Please private message me with your full name, e-mail address (the address used on your Spyderco.com account - not the forum), order #, and the issue. I'm sure whatever it is, we can make it right.
Kristi
There is nothing more important than this one day.
-
akapennypincher
- Member
- Posts: 675
- Joined: Sun Jun 28, 2009 8:07 am
Re: Who would you contact at Spyderco Corporate
Well I actually got email from the Spyder, and it appears problem is resolved.
Now I wait to see if a box arrives with right thing.
When it does I will say do. Human efforts happen.
Just call friend who sent out sale email, said you goofed, he soda he could not believe mistake, but it call looking at something many time and not seeing.
Now I wait to see if a box arrives with right thing.
When it does I will say do. Human efforts happen.
Just call friend who sent out sale email, said you goofed, he soda he could not believe mistake, but it call looking at something many time and not seeing.
Last edited by akapennypincher on Wed Aug 24, 2022 6:45 am, edited 1 time in total.
...huhhRe: Who would you contact at Spyderco Corporate
Well, I'm glad it got resolved.
- Jeff
May your feet be warm and dry and your throat warm with whiskey. A knife in hand or in the sock band.
MNOSD Member #0005
May your feet be warm and dry and your throat warm with whiskey. A knife in hand or in the sock band.
MNOSD Member #0005
-
Hopsbreath
- Member
- Posts: 624
- Joined: Thu Jan 17, 2013 8:44 pm
- Location: Mt Dora, FL
Re: Who would you contact at Spyderco Corporate
Glad that got cleared up.
Re: Who would you contact at Spyderco Corporate
Oh no! A bad dream...
A. You couldn't feed the kids because your Spyderco order had a problem!
B. You got kicked off the organ transplants list because of your Spyderco order!
C. You couldn't pay your mortgage because of your Spyderco order.
I don't know how you can carry on!