warranty help needed please

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budahbelly
Member
Posts: 3
Joined: Fri Sep 24, 2004 10:33 am

warranty help needed please

#1

Post by budahbelly »

Hi Folks, I have a Wayne Goddard model Spyderco that has a serious problem.

I was using this knife to cut up some old jeans for my dogs bed, and when I finished I noticed a crack above the wayne goddard name that goes through both sides of the knife.

I love Spydercos, and have never had this happen. Do you folks think Spyderco would replace this knife? any help would be greatly appreciated.
bteel
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Posts: 9
Joined: Fri Sep 24, 2004 10:33 am
Location: Ozark Mountains USA
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#2

Post by bteel »

Spyderco takes customer service very seriously. I am sure they will take care of you. Maybe someone can post the number of the warranty department?
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sal
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Posts: 18287
Joined: Fri Sep 24, 2004 12:00 pm
Location: Golden, Colorado USA

#3

Post by sal »

Hi Budahbelly. Welcome to the Spyderco forum.

Sorry 'bout your problem. I would send it in. Contact Mike at Warrantee & Repair. He's a busy guy, but he & Keith will take care of you.

800-525-7770
email: custsvc@spyderco.com

sal
budahbelly
Member
Posts: 3
Joined: Fri Sep 24, 2004 10:33 am

#4

Post by budahbelly »

Thanks for the help, and the warm welcome.
Happy New Year I hope.
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