Cruwear Mule Team

A place to share your experience with our Mule Team knives.
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sal
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Cruwear Mule Team

#1

Post by sal »

Hi all,

We regret to inform you that the recent Mule Team 12 for Cruwear was not heat treated properly and the performance of the steel cannot be reached as is. We have stopped shipping the piece and we are recalling all those sent out for re-heat treating. Sorry about that.

sal
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jabba359
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#2

Post by jabba359 »

Thanks for being so upfront about it. That's why I love Spyderco. If you guys make a mistake, you fix it. I've been holding off on getting one of these because of the problems I've seen, but look forward to adding one to my collection once they are fixed.

-Kyle
-Kyle

:bug-red
Latest arrivals: Lava Flow CF DLC Para2, Magnacut Mule, GITD Jester

http://www.spydiewiki.com
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VashHash
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#3

Post by VashHash »

Mine come in Monday. If only I had waited til next week to order them.
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LaoTzuMindFu
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#4

Post by LaoTzuMindFu »

I was just about ready to finish the scales on my two MT12s. Ill just go ahead and finish them. I'll be obtaining all future Mule releases anyway so its good practice for me.
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unit
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#5

Post by unit »

My condolences Sal. I am sure no one is as unhappy about this as you must be.

Thanks for the heads up.
Thanks,
Ken (my real name)

...learning something new all the time.
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cosmo7809
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#6

Post by cosmo7809 »

Stinks to hear but glad you caught it early!
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JCP1969
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#7

Post by JCP1969 »

Sorry to hear there was a problem. I know for me and many of us it never gets old to have the President of Spyderco address an issue with honesty and integrity. Sal your a rare breed. thanks for that.
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sal
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#8

Post by sal »

Hi LaoTzuMinbdFu,

Welcome to the Spyderco forum.

Why don't you send those back to us and let us make them harder and more fun to use.

sal
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xavierdoc
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#9

Post by xavierdoc »

VashHash wrote:Mine come in Monday. If only I had waited til next week to order them.
If only I had a penny for everytime someone said "if only" :D

If only I hadn't keyed the tang of my mule and epoxied the pricey Halpern LE scales on with epoxy before "matt-finishing" the surface...

If... then I wouldn't be spending my Fri night doing this:

Image

Image

Image

But if Sal didn't produce the Mules I would not get to try great steels in a great fixed-blade platform.

So bring on the next mule and good on you, Sal, for personally addressing this issue.
UKPK G10, UKPK Ti, Para 2CF&20CP, Stretch CF, Stretch CF conv, Manix2 M4,Endura Wave, Endura ZDP189, Pacific Salt, Captain, Gunting S30v, P'Kal, Gayle Bradley,Atlantic Salt, Spyderhawk, Crossbill, Wings slipit
Mules: CTSBD1, Super Blue, S90V, VG10, S35VN, Cos-3, M390 Fixed: Bushcraft, Warrior
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Drkknight614
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#10

Post by Drkknight614 »

Sal, do you ship Mules to New York? I know your company has a policy now that you will not ship any knife products other then slipits or sharpening systems, thanks to our great new NYC DA.
Manix 2 DLC, Delica 4 FFG, Ladybug 3,County Comm H1 Ladybug 3 , Endura 4 FFG G10, C94 UKPK Leaf, Atlantic Salt, Military Camo DLC,Sage 1 Para 2 DLC, Delica 4.
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eloreno
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#11

Post by eloreno »

Yes, they ship mules to NY.
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jabba359
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#12

Post by jabba359 »

Drkknight614 wrote:Sal, do you ship Mules to New York? I know your company has a policy now that you will not ship any knife products other then slipits or sharpening systems, thanks to our great new NYC DA.
Yes they do.
sal wrote:We ship fixed blades under 4" into the City, including Mule Teams. Just shipped one yesterday.

sal
-Kyle

:bug-red
Latest arrivals: Lava Flow CF DLC Para2, Magnacut Mule, GITD Jester

http://www.spydiewiki.com
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Mike157
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#13

Post by Mike157 »

First off thank you Sal and company for handling these things the way you. It is why Spyderco blades are in my pockets most of the time (and the high quality and willingness to let us play with so many new and different materials).

Is there a preferred way to return the Mule? In the original Spyderco box inside a USPS priority box? Should we return them ASAP or give you time to prepare?

Thank you. Mike
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JNewell
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#14

Post by JNewell »

sal wrote:Hi LaoTzuMinbdFu,

Welcome to the Spyderco forum.

Why don't you send those back to us and let us make them harder and more fun to use.

sal
Sal -

Sorry this happens, but character always shines most clearly when the chips are down.

Does your post quoted above mean that you are going to re-harden these and put them back up for sale and T&E?
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billy blade
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#15

Post by billy blade »

Sal, Thanks for being on top of things as usual! I was going to purchase one last night but I saw the thread where members were having some issues and stated you would looking into it first thing, so I waited knowing you would be all over the problem if there was one. Thanks for addressing the situation promptly. This is why I am a Spyderco Fan.
How long do you think it will be before they are rereleased?
BB
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jtoler_9
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#16

Post by jtoler_9 »

Also thanks to Yab and those on this forum that put this mule to the task and unconvered the need for more heat treating. What an amazing comunity of knife lovers.
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ChapmanPreferred
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#17

Post by ChapmanPreferred »

I will be watching this thread and topic very closely.
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FRP: Nisjin Cricket PE, Manbug PE, Dragonfly PE
FLP: SS Cricket SE, byrd Flatbyrd CE
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billy blade
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#18

Post by billy blade »

jtoler_9 wrote:Also thanks to Yab and those on this forum that put this mule to the task and unconvered the need for more heat treating. What an amazing comunity of knife lovers.
I agree, Thanks Guys :)
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SQSAR
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#19

Post by SQSAR »

Yet another reason I only by Spyderco knives. In going with Spyderco you're not just buying an awesome knife, you're buying the integrity that makes them that way.
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wingman_214
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#20

Post by wingman_214 »

I thought I was superman.
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