Rockcrawler wrote:Sent mine in a couple weeks ago for this exact issue, arrived in Golden on the 30th of December, haven't heard anything about cost of repair. What is the normal turn around for knives sent in?
Seems like 2 weeks or so is average. I don't think they give a notice when they ship it back; it just shows up. If it was the carraca that broke on yours, then there shouldn't be any repair cost to you, as that was a manufacturer defect and covered under warranty. If you did something to the knife that caused the damage, then they would contact you about additional costs for repair.
So uh... I had my Navaja for three days and the ratchet mechanism broke. To those that have sent the knife back: Has it held up or has it broken again? I live in Finland and it probably isn't worth the hassle to send it for repairs.
It will. That happened to my first one, Amazon replaced it (the new one obviously had a fresh mechanism) and it works better. There's variations in the metallurgy and heat treat when the spring gets that small.
But I really want that ratchet sound, it's what makes this one unique.