Forum Logging Out/In Issues

[TazKristi]

Hey, everyone.
First, thank you for bearing with us through the forum challenges over the past several weeks. We believe we've resolved the logging out/in issues. We need everyone to clear the forum cookies from their browser. This will resolve the issue and prevent it from happening if you haven't experienced it yet.

I have put together quick directions for Chrome, Firefox, and Edge. Please see below. If you have any issues with the attachments, just Google "Clear cookies for a specific site in xxxx (your browser)."

**IF you continue to have issues after the steps below, please go back through the steps AND remove the cookies for Spyderco.com AND forum.spyderco.com.**

Anyone using Chrome on Android can follow this video for directions to do the same.


Chrome Directions

Firefox Directions

Edge Directions

[James Y]

Thanks, Kristi. It worked!

Jim

[Ramonade]

Oh yeah, I'm finally back ! Thanks for the solution, I was starting to think I had mistakenly gotten banned

[Jeb]

Fixed my problem... I had no way to contact administrator or moderator, the site literally would not acknowledge my email or anything.

Heck I feared I had said something stupid on here and got myself banned. You probably should do that anyway, I am a big pitb and very opinionated anyway.

[RamZar]

Safari had no issues but Chrome did but you can delete just the cookies for Spyderco.

Delete cookies from a site

• On your computer, open Chrome.
• At the top right, select More and then Settings.
• Select Privacy and security and then Third-party cookies.
• Select See all site data and permissions.
• At the top right, search for the website's name.
• To the right of the site, select Delete Remove.
• To confirm, select Delete.

[RustyIron]

Safari had no issues

That's why Kristi didn't bother giving the instructions for deleting cookies on Apple products.

🫨

[TazKristi]

Safari had no issues

That's why Kristi didn't bother giving the instructions for deleting cookies on Apple products.

🫨

Truthfully, it's only because I don't own any Apple products.

Kristi

[Meadowlark]

Safari had no issues

That's why Kristi didn't bother giving the instructions for deleting cookies on Apple products.

🫨

Truthfully, it's only because I don't own any Apple products.

Kristi

Awesome, cool to hear a webmaster feels the same way as some of us.

[benja-man]

Thanks @TazKristi , this was easier than expected. I orignially thought it had to do with my browser (Vivaldi) since I didn't have the same problem when logging on via Chrome. Turns out it was just a cookies issue.

[Bill1170]

On mobile Safari the site has forgotten that I’m logged in, despite selecting the “remember me” box. It’s no problem logging back in, however.

[SchoonerBum]

I had the same issue with mobile Safari logging me out but clearing the cookies has fixed it.

[standy99]

On an Apple iPad and IPhone and still have to log on very visit. safari

[RamZar]

On an Apple iPad and IPhone and still have to log on very visit. safari

iPhone > Settings > Apps > Safari > Advanced > Website Data > Show All Sites

Find Spyderco.com

Edit > Delete

[Bill1170]

I cleared cookies in mobile Safari and now I stay logged in via the “remember me” checkbox.

[standy99]

On an Apple iPad and IPhone and still have to log on very visit. safari

iPhone > Settings > Apps > Safari > Advanced > Website Data > Show All Sites

Find Spyderco.com

Edit > Delete

Thanks heaps…..