I had enough of Seki ''hiccups''

[sal]

sal, it wasn't Marius being referred to with those names.

Thanx Cabfrank. My bad. Need to read more carefully.

sal

[ChrisinHove]

Here is a tip. Buy at a local knife shop so you can inspect the knife before you buy.

I wish! I’ve never even seen a Spyderco in the U.K. that I didn’t actually own.

[prndltech]

My k390 SE endura is like that and it snags like crazy, so i get it. But for me, i bought with the intent to slightly abuse it so I’m not to worried

[JRinFL]

The simple and obvious solution is to improve the QC on knives shipped to Europe. Considering the greatly increased costs Overseas customers pay, you cannot rely on the “just ship it back for warranty” mindset that seems to be in place. Overseas customers may just be the most loyal Spyderco customers considering all they have to do and pay to get them.

[Fireman]

sal, it wasn't Marius being referred to with those names.

Thanx Cabfrank. My bad. Need to read more carefully.

sal

He thought I was the horses ***. Apparently my sense of humor and perspective is not palatable for everyone.

[Fireman]

Give all those slightly imperfect ones to US customers. I love factory seconds and I usually mod my knives in some way. Only have a few non modded Spyderco knives.

[kennethsime]

The simple and obvious solution is to improve the QC on knives shipped to Europe. Considering the greatly increased costs Overseas customers pay, you cannot rely on the “just ship it back for warranty” mindset that seems to be in place. Overseas customers may just be the most loyal Spyderco customers considering all they have to do and pay to get them.

What price increase would be reasonable for those overseas customers?

I think I already hear a lot of complaints about the price of Spyderco’s in Europe.

[TkoK83Spy]

Give all those slightly imperfect ones to US customers. I love factory seconds and I usually mod my knives in some way. Only have a few non modded Spyderco knives.

You still sound so ignorant, just stop dude...silence is golden.

[sal]

The simple and obvious solution is to improve the QC on knives shipped to Europe. Considering the greatly increased costs Overseas customers pay, you cannot rely on the “just ship it back for warranty” mindset that seems to be in place. Overseas customers may just be the most loyal Spyderco customers considering all they have to do and pay to get them.

Hi Jim,

I'm sorry, but that solution is neither simple or obvious. The knives are shipped from dealers all over the world, not from Spyderco. Most dealers will undercut our price as we charge full retail, except in the store, so most order from elsewhere.

Also, few dealers would have the knowledge to be able to inspect the knife and notice what Marius was talking about. As mentioned, our ELU's are more skilled at QC of our product than 95% of dealers.

We're shipping tens of thousands of knives every month. We don't know what goes to Europe or anywhere else.

sal

[Bolster]

...Most dealers will undercut our price as we charge full retail, except in the store, so most order from elsewhere...

O/T I know, but: I thought the SFO sold at full retail. What does Sal mean "we charge full retail, except in the store"? Are prices lower in the SFO?

[Toucan]

If anything, I think the biggest take away we should all get from this thread is that we should have a screw construction SS Police with K390.

[Mushroom]

...Most dealers will undercut our price as we charge full retail, except in the store, so most order from elsewhere...

O/T I know, but: I thought the SFO sold at full retail. What does Sal mean "we charge full retail, except in the store"? Are prices lower in the SFO?

SFO charges 25% off MSRP, compared to the usual 30% off MSRP - MAP policy.

[sal]

Hi Bolser,

As mentioned, we give a discount if you come into the store.

Supporting our dealers, (not competing with them), supporting our ELU's, (End Line Users), (Giving them as much as possible for their hard earned money), supporting our vendors and keeping them healthy, supporting out staff, and running a company is a constant balancing act as any of you in business are aware.

sal

[RamZar]

SFO charges 25% off MSRP, compared to the usual 30% off MSRP - MAP policy.

As mentioned, we give a discount if you come into the store.

sal

If you walk into the SFO, Spyderco will give you a 25% discount off MSRP on all in stock merchandise?

Including these Sprint Runs which are only sold directly by Spyderco?

1. Native Chief M390 Black DLC Blade Dark Brown G-10 C244GPDBNBK Sprint Run (USA) - OCT 2022
2. Native Chief M390 Satin Blade Dark Brown G-10 C244GPDBN Sprint Run (USA) - OCT 2022
3. Dragonfly2 Lightweight Super Blue/SUS410 Laminated Satin Blade Gray-Blue Zome FRN C28ZFGYBL2 Sprint Run (Japan) - JAN 2023
4. Dragonfly2 Lightweight Super Blue/SUS410 Laminated Black TiCN Blade Gray-Blue Zome FRN C28ZFGYBLBK2 Sprint Run (Japan) - JAN 2023
5. Delica4 Lightweight Super Blue/SUS410 Laminated Satin Blade Gray-Blue Zome FRN C11ZFGYBL Sprint Run (Japan) - MAR 2023
6. Delica4 Lightweight Super Blue/SUS410 Laminated Black TiCN Blade Gray-Blue Zome FRN C11ZFGYBLBK Sprint Run (Japan) - MAR 2023
7. Mule Team AEB-L MT37 (USA) - APR 2023

[Bolster]

^ Thanks, guys. I did not know! Next trip to Colorado, a Golden stop for sure.

[Ramonade]

^ Thanks, guys. I did not know! Next trip to Colorado, a Golden stop for sure.

I'll do the same ! Next, which means first, trip to the USA will have a Golden stop for me too

[elena86]

I was willing to purchase one from Golden (online) hoping that I might get some help over the phone with my “issue” but, no luck. The C07S is out of stock. Maybe I’ll have more luck with the next batch and I’ll be able to purchase one to my liking. Fingers crossed…

[JSumm]

^ Thanks, guys. I did not know! Next trip to Colorado, a Golden stop for sure.

I'll do the same ! Next, which means first, trip to the USA will have a Golden stop for me too

Just time it around Blade Show Atlanta.

[JRinFL]

The simple and obvious solution is to improve the QC on knives shipped to Europe. Considering the greatly increased costs Overseas customers pay, you cannot rely on the “just ship it back for warranty” mindset that seems to be in place. Overseas customers may just be the most loyal Spyderco customers considering all they have to do and pay to get them.

Hi Jim,

I'm sorry, but that solution is neither simple or obvious. The knives are shipped from dealers all over the world, not from Spyderco. Most dealers will undercut our price as we charge full retail, except in the store, so most order from elsewhere.

Also, few dealers would have the knowledge to be able to inspect the knife and notice what Marius was talking about. As mentioned, our ELU's are more skilled at QC of our product than 95% of dealers.

We're shipping tens of thousands of knives every month. We don't know what goes to Europe or anywhere else.

sal

I was under the mistaken impression that there were one or more European distributors.

It appears that all solutions are intractable and our European friends must suffer like Sisyphus.

[Peter1960]

It appears that all solutions are intractable and our European friends must suffer like Sisyphus.

Well said, thank you!
Guess this is also the reason why you don‘t hear from US-tourist they brought back a new Spydie after a trip to Europe