Moonglow Manix 2

Discuss Spyderco's products and history.
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JNewell
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#81

Post by JNewell »

My hat is off to you for digging in and posting some great information! :spyder: The end result is not too far from what I'd sort of concluded when I looked at this, which is that in this case hand tools are going to work a lot better than machine tools.

IIRC, when I looked at this after the first round shipped, it was also shown as Moon Glow II. Perhaps the whole process of manufacturing doesn't provide a whole lot of batch-to-batch consistency? But website updates are also notoriously weak, even with big/web-savvy companies... :o
Bolster wrote:Wow! Yes, that is expensive! And yet I'm so tempted...thanks for the source.

I notice it says "Moon glow II" and yet the material looks like the first run of the Moonglow Manix. Do you suppose the photo hasn't changed, but they're selling the newer material we're seeing in the second run of the MM? Not that it matters much, just curious.

If I bought a slab of this I might just leave it a slab and use it as a very bright nightlight!!

Also I have some info to add. I got hold of Danny, the CEO of Glow Inc., and asked about machining, (surface) cutting, abrading, sanding, and buffing glow materials. He didn't recommend it if the goal is max brightness. Here's what he said:

The actual glow powder, suspended in a matrix, is in little particles--like very small sacks or capsules, which are suspended in a matrix of some sort (epoxy, resin, acrylic...). When you cut, sand, machine or buff the material, you shear open the capsules that are on the surface, and they stop glowing. Can you sacrifice the capsules on the top layer? Yes, he said, but then those top "empty capsules" serve as a partial light block to the layer beneath.

So it's a two-part process: you empty the capsules of the top (brightest) layer, and then the empty top layer serves as a partial obstruction to the intact layer beneath it.

Can you do it if you want? "Sure, it's not the end of the world," said Danny. Some of his customers do sand, buff, and polish their glow materials, since they prefer the polish look to maximum glow. It's a tradeoff. If you're willing to give up some glow for a polished surface, then it's probably worth it. Does the material actually "glow better" because it's polished? No, it glows less.
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knife nut404
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#82

Post by knife nut404 »

any one here edc their glow manix?
Spydies: edc forum manix 2
stag arms manix 2, endura 4,delica 4, ffg e4, para 2
Greyb
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#83

Post by Greyb »

I received my Moonglow on 12/10 and have been trying to decide what to do. It is EXTREMELY hard to close. It takes two hands. I have to pull down on the tab from both sides with my thumb and forefinger, while wrapping the rest of my fingers around the handle (and in the way of the blade). Once the lock releases, I move my fingers out of the way and can use my left hand to close the knife. Ridiculous. I have two Spyd. Militaries and a nice little H1 Ladybug, and a Tenacious. All great knives. And I have other knives with various types of locking. I've never had a problem like this.

Also, there are two small chips in the handle (see pics). I emailed Spyderco and they said to "send in your knife for warranty evaluation" with $5 and if they decide it's a warranty issue they'll fix it and refund the $5. So at best it'll be a hassle.

To say I'm disappointed is an understatement. Based on QC I rate the Moonglow pretty low. I really thought Spyderco was better than that.

Anyone have experience with their warranty?
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Slash
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#84

Post by Slash »

The blade should drop freely. Send it in for sure.
SteelDragon
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#85

Post by SteelDragon »

Greyb, I would send it in. Did you buy it new, and if so did you contact the dealer? Are those screws stripped out or is it just look that way to me in the pictures? Looks like someone used an impact wrench on it :)
Greyb
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#86

Post by Greyb »

Yes, I bought it new, through EDC forums. I have not contacted Jon. I guess I should. I did email him when I did not receive the knife, which was supposed to have been shipped Priority mail 12/03, according to the tracking info. Due to an oversight, Jon had not sent it to the shipper. When I inquired, he shipped it right away and I got it around the 10th, or maybe the 12th. I have to check.

Anyway, nothing has been touched, except for opening and closing the knife. No tools have touched it. I haven't noticed anything odd about the screws but I didn't look closely at them. At first I didn't even notice the chips, but the lock problem was obvious from the get-go.
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jonsidneyb
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#87

Post by jonsidneyb »

I will get a replacment sent out to you.

I will also include in the package something to ship the bad one back in with pre-paid postage on it so that you will not be out anything.
SteelDragon
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#88

Post by SteelDragon »

Greyb, I don't blame you at all for being disappointed, but hang in there and I'm sure either Jon or Spyderco will make it right. Good luck and welcome to the forum.
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#89

Post by SteelDragon »

jonsidneyb wrote:I will get a replacment sent out to you.

I will also include in the package something to ship the bad one back in with pre-paid postage on it so that you will not be out anything.
Now that is awesome service right there, two thumbs up to Jon!!!
Greyb
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#90

Post by Greyb »

Thanks. Makes things much easier for me. I should have contacted you first.
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jonsidneyb
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#91

Post by jonsidneyb »

Greyb wrote:Yes, I bought it new, through EDC forums. I have not contacted Jon. I guess I should. I did email him when I did not receive the knife, which was supposed to have been shipped Priority mail 12/03, according to the tracking info. Due to an oversight, Jon had not sent it to the shipper. When I inquired, he shipped it right away and I got it around the 10th, or maybe the 12th. I have to check.

Anyway, nothing has been touched, except for opening and closing the knife. No tools have touched it. I haven't noticed anything odd about the screws but I didn't look closely at them. At first I didn't even notice the chips, but the lock problem was obvious from the get-go.
Replacement knife all packaged up.

Inside the package you will find the replacement knife, you will also find a container inside that has pre-paid postage already on it for the bad knife. All you will have to do is put the defective one in the container and put it in your mail box for the return.
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Tank
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#92

Post by Tank »

knife nut404 wrote:any one here edc their glow manix?
Ive been carrying mine alot lately, it's actually in my pocket right now. Makes me really want a G-10 verision now.
-John
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Bolster
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#93

Post by Bolster »

I've been watching the chatter over at EDCF, and I gotta say the customer service offered by Mr. JS Burly is darned close to heroic, in my opinion. If there's an issue, the guy's on it, in person.
Steel novice who self-identifies as a steel expert. Proud M.N.O.S.D. member 0003. Spydie Steels: 4V, 15V, 20CV, AEB-L, AUS6, Cru-Wear, HAP40, K294, K390, M4, Magnacut, S110V, S30V, S35VN, S45VN, SPY27, SRS13, T15, VG10, XHP, ZWear, ZDP189
ScreenKiller
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#94

Post by ScreenKiller »

That sounds great!
but i was wondering i orderd it and it is shipped to the netherlands , havent receive it yet.
if there is any problem with mine which you shipped overseas how do you deal with that?
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jonsidneyb
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#95

Post by jonsidneyb »

ScreenKiller wrote:That sounds great!
but i was wondering i orderd it and it is shipped to the netherlands , havent receive it yet.
if there is any problem with mine which you shipped overseas how do you deal with that?
I will check on it. I think off the top of my head three went to the netherlands.

I am going to see if I can figure out who you are.
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jonsidneyb
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#96

Post by jonsidneyb »

ScreenKiller wrote:That sounds great!
but i was wondering i orderd it and it is shipped to the netherlands , havent receive it yet.
if there is any problem with mine which you shipped overseas how do you deal with that?
Are you in Rotterdam?

The orders to the Netherlands all got shipped out. If something went wrong with your order in transit we will get it taken care of.
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JNewell
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#97

Post by JNewell »

Bolster wrote:I've been watching the chatter over at EDCF, and I gotta say the customer service offered by Mr. JS Burly is darned close to heroic, in my opinion. If there's an issue, the guy's on it, in person.
Dunno whether you were around for the first round, but I couldn't possibly underscore your comment enough. A huge thumbs-up.
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Bolster
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#98

Post by Bolster »

JNewell wrote:Dunno whether you were around for the first round, but I couldn't possibly underscore your comment enough. A huge thumbs-up.
I heard rumblings but don't know the whole story. I got a first gen Moonglow directly from the store, but I heard that the direct-order cue got kinda hairy.
Steel novice who self-identifies as a steel expert. Proud M.N.O.S.D. member 0003. Spydie Steels: 4V, 15V, 20CV, AEB-L, AUS6, Cru-Wear, HAP40, K294, K390, M4, Magnacut, S110V, S30V, S35VN, S45VN, SPY27, SRS13, T15, VG10, XHP, ZWear, ZDP189
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jonsidneyb
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#99

Post by jonsidneyb »

Bolster wrote:I heard rumblings but don't know the whole story. I got a first gen Moonglow directly from the store, but I heard that the direct-order cue got kinda hairy.
It did get hairy. I did as about a dozen members asked me to do.

I wanted to find out how many people where interested. People wanted me to make sure that the people on the list had first shot at them and to find a bullet proof way to make sure everyone on the list got one. It turns out that about 200 out of more than 600 on the list really wanted in. I had closed off the list when it got past 600. Quite a few people on the list I contacted said they just got on the list because they thought I should go through with it but never intended to get one. At the same time I was being hit a tons of messages from off list people wanting in.

I did have list people replying to me slowly some more than a month after they started shipping. When this was going on I was trying to figure out how to keep my promise and to let people in so I started opening it up 50 knives at a time. The numbers of messages I was getting became overwhelming as I was trying to run the forum at the same time.

I quickly found out the list thing was a bad idea done like this for a project of this size. It is only me behind the scenes.

I decided no more lists so that there would be no more controlling the flow to buy time for the list people to report in. I kept my promise that I made to the 12 but it created a massive amount of work. It is only me behind the scenes.
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nakahoshi
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#100

Post by nakahoshi »

Jon,

After the dust has settled, do you know how many total knives made it out in the wild?
Or at least how many you have sold from the 2 runs?

-Bobby
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