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warranty help needed please

Posted: Sun Dec 31, 2000 12:00 am
by budahbelly
Hi Folks, I have a Wayne Goddard model Spyderco that has a serious problem.

I was using this knife to cut up some old jeans for my dogs bed, and when I finished I noticed a crack above the wayne goddard name that goes through both sides of the knife.

I love Spydercos, and have never had this happen. Do you folks think Spyderco would replace this knife? any help would be greatly appreciated.

Posted: Sun Dec 31, 2000 10:10 pm
by bteel
Spyderco takes customer service very seriously. I am sure they will take care of you. Maybe someone can post the number of the warranty department?

Posted: Mon Jan 01, 2001 8:57 am
by sal
Hi Budahbelly. Welcome to the Spyderco forum.

Sorry 'bout your problem. I would send it in. Contact Mike at Warrantee & Repair. He's a busy guy, but he & Keith will take care of you.

800-525-7770
email: custsvc@spyderco.com

sal

Posted: Tue Jan 02, 2001 11:34 am
by budahbelly
Thanks for the help, and the warm welcome.
Happy New Year I hope.