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Is spyderco currently accepting knives for repair?
Posted: Tue Mar 31, 2020 11:24 pm
by blendergasket
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Re: Is spyderco currently accepting knives for repair?
Posted: Wed Apr 01, 2020 8:02 am
by TazKristi
blendergasket wrote: ↑Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements. Spyderco is, fortunately, an essential business (D.O.D. contracts).
You'll be in great hands with our W&R Team.
Kristi
Re: Is spyderco currently accepting knives for repair?
Posted: Wed Apr 01, 2020 8:19 am
by Wartstein
TazKristi wrote: ↑Wed Apr 01, 2020 8:02 am
blendergasket wrote: ↑Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements.
Spyderco is, fortunately, an essential business (D.O.D. contracts).
You'll be in great hands with our W&R Team.
Kristi
I am 100% certain no one here has ever doubted this... :D
Re: Is spyderco currently accepting knives for repair?
Posted: Wed Apr 01, 2020 8:55 pm
by blendergasket
TazKristi wrote: ↑Wed Apr 01, 2020 8:02 am
blendergasket wrote: ↑Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements. Spyderco is, fortunately, an essential business (D.O.D. contracts).
You'll be in great hands with our W&R Team.
Kristi
Thank you for the info.