paladin wrote:Cliff, could there be a chance the previous owner is not telling the truth...or maybe not the WHOLE TRUTH
This is always possible, however is this how you want the forum to be ran? Any time someone posts a problem they have with a product they are accused of lying and misrepresenting what they did? Can you imagine, even for a minute that is how Sal wants to see dialog on the forum? That kind of nonsense is why people can't have critical discussion of many products on other forums and they end up making those posts elsewhere. I know the guy, he is a friend of mine. The chance of him making up that story and then letting me know on the off chance I would post it here because of some odd conspiracy he has against Spyderco is beyond insensible. It is like seeing a knife chip and then concluding that Aliens fired their Lazors at it at night when you were sleeping and that is why the steel is behaving oddly.
I have broken FRN handles, I have broken G10 and solid Micarta grips, I have seen lots of natural handles fail on almost trivial impacts (because I have used LOTS of them, as in hundreds). All of these materials, while generally very durable, can at times fail at very low points because all materials have defects. If you put enough products out there then you will see defects. If you use enough of them they you will see defects. Now as the maker/manufacturer the response to this could be to :
a) call the customer a liar, claim the product could never have failed as it did, and argue there is some conspiracy against you and they are making it all up (this by the way if you were silly enough to do it opens you up to defamation claims)
b) realize the reality of materials failure, swear a little at your bad luck, ask to see the knife, have a conversation maybe with the supplier about existing QC practices and if there is a way to upgrade
Which one do you think Sal will do when he sees this request (minus the swearing)- which one has he repeatedly asked the forum members to do?
Again, all materials fail, it doesn't matter who makes them. I have had handle failures on very expensive custom knives, with natural materials is even more common. You can take steps, you a very tough wood, get it from someone who knows how to season it, use burl, treat it properly - you can do all of that and see they crack. I had a handle failure on a custom fixed blade awhile ago, lost a piece of a really nice piece of stabilized iron wood. It happens. I let the maker know, he offered to replace it. I noted I was just letting him know for his statistics. I just used a high epoxy filler to set it. It looks horrible, but it works perfectly fine.