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second run CTS-XHP Manix 2 came dull.

Posted: Tue Aug 31, 2010 2:46 pm
by freedoom
I've never had a spyderco that was dull out of the box. i can't even cut paper with it. it looks like it was sharpened and then the ground down a bit. I'll put it on the sharpmaker when i get home from work and get a good edge on it but this was just unusual.

Posted: Tue Aug 31, 2010 2:48 pm
by Blerv
freedoom wrote:I've never had a spyderco that was dull out of the box. i can't even cut paper with it. it looks like it was sharpened and then the ground down a bit. I'll put it on the sharpmaker when i get home from work and get a good edge on it but this was just unusual.
Where did you buy it from? It does seem unusual. :(

You could contact W&R or the place you bought it from prior to sharpening it. I would think they would amend the situation promptly.

Posted: Tue Aug 31, 2010 2:52 pm
by freedoom
I got it from Knife Center. I'm out of luck if they are out of stock so i think i'll try sharpening it before i go the customer service route.

Posted: Tue Aug 31, 2010 2:55 pm
by Blerv
freedoom wrote:I got it from Knife Center. I'm out of luck if they are out of stock so i think i'll try sharpening it before i go the customer service route.
Your call. Just remember an altered product often impacts it's return policy. Unless you buy your knives at Nordstrom that is. ;)

Posted: Tue Aug 31, 2010 3:01 pm
by freedoom
I just got off the phone with their customer service. Because of the limited availability of it they can't promise me a replacement but they did offer a refund. they did say if i try to sharpen it myself i can't return it.

However i am taking a trip to denver next week. I may leave it as is and take it in to the SFO.

Posted: Tue Aug 31, 2010 3:06 pm
by LorenzoL
A close-up picture of the edge would really help.

Posted: Tue Aug 31, 2010 3:07 pm
by unit
Humm, I wonder if you can get it sharpened at SFO?

Posted: Tue Aug 31, 2010 3:07 pm
by freedoom
LorenzoL wrote:A close-up picture of the edge would really help.
I'll see what i can do when i get home. I don't have my camera with me.

Posted: Tue Aug 31, 2010 3:16 pm
by freedoom
Just spoke to spyderco CS, they said they would take care of me when i go to the SFO. So i'll get some pics of the edge for you guys and let you know next week how the trip to the SFO went!

Posted: Tue Aug 31, 2010 3:59 pm
by sal
Sorry about that Freedoom. It is quite unusual. I'm sure they will take good care of you at SFO.

sal

Posted: Tue Aug 31, 2010 5:16 pm
by HeiHeit
freedoom wrote:Just spoke to spyderco CS, they said they would take care of me when i go to the SFO. So i'll get some pics of the edge for you guys and let you know next week how the trip to the SFO went!
It would be REALLY cool if they would let you watch them fix it for you, but that's a long shot. Looking forward to those pictures!

Posted: Tue Aug 31, 2010 5:38 pm
by freedoom
Thanks for the response Sal

High res pics of the edge, some of them came out really well.

here's the full gallery of high res pics http://s156.photobucket.com/albums/t28/ ... ix%20edge/

this one really shows how the edge was messed up, you can see how it's cutting edge was ground flat.

Image

Posted: Tue Aug 31, 2010 5:52 pm
by wongKI
OW! That looks nasty.

I was going to recommend that you sharpen it up yourself, but after seeing that the SFO seems like the best route.

Posted: Tue Aug 31, 2010 5:56 pm
by sal
That stuff is not easy to grind, especially by hand. They'll resharpen it for you.

sal

Posted: Tue Aug 31, 2010 6:03 pm
by freedoom
sal wrote:That stuff is not easy to grind, especially by hand. They'll resharpen it for you.

sal
Thanks a lot Sal. I'm just glad i'm coming out there next week.

Posted: Tue Aug 31, 2010 6:14 pm
by Phrenik
It does seem unusual, but not too unusual. I have had [between my brother and myself] a few spydercos that won't cut paper. Sage 2 [which surprised me a whole lot and my brother who bought it since its a [to us anyway] costly knife], a ladybug, and a spyderco pacific salt. The pacific salt was the worst by far, almost as close to yours, it seemed dull and i could put it on my finger and put pressure on it without being scared of getting cut. Luckily and unluckily - it was ALSO off center, so the black coating was rubbing off on the handle, so it was covered under warranty. But its been at spyderco for 1 month now.... so i don't know what else to say about that [is that normal for them to take this long? sorry to thread jack on this last part]. As everyone else said, I think your best bet is to take it to SFO and have it resharpened there, since knife center doesn't seem to be able to help and you will be in around SFO anyway. Think of it as a reason to buy another spydie while your there haha.

Posted: Tue Aug 31, 2010 7:37 pm
by ABX2011
Good photo! Sounds like Spyderco is going to take care of you. A dull factory Spydie is definitely rare.

Posted: Tue Aug 31, 2010 7:48 pm
by MCM
Great photo!
Would give anything to be able to capture something like that.

Posted: Tue Aug 31, 2010 8:09 pm
by spyderHS08
Wow great photo man! Crappy luck though :( Good to hear the man is going to take care of you though! :cool:

Posted: Tue Aug 31, 2010 8:27 pm
by LorenzoL
That's a dull edge alright. Maybe it was meant for the NYC market...