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Posted: Wed Oct 22, 2008 10:06 am
by dpsmith
There up on the online store. I order my 2 and the shipping came up free. I am 60 miles away so I should get them by the end of the week. :D
Posted: Wed Oct 22, 2008 10:09 am
by HaroldB
Just odered my Mule T2 on-line, but it said $8.00 for standard shipping.
Will we get a refund?
I also called the SFO first and got a recording to leave a message :o
Posted: Wed Oct 22, 2008 10:10 am
by jeffbr
Strange that I got charged for shipping when others didn't, but I'm sure Spyderco will fix it. Here's what my email confirmation says:
The order consists of:
Quantity Product (SKU) Unit Price Total
1 Mule Team CPM M4 PlainEdge (MT02P) $69.95 $69.95
Shipping: $8.00
Total: $77.95
Thank you for shopping at the Spyderco Online Store!
Posted: Wed Oct 22, 2008 10:11 am
by carpdiem
jeffbr wrote:Got my Mule! It did charge $8 for shipping, even though the announcement said domestic shipping was free, so I figure this is a glitch that will be taken care of after the fact. Thanks!
Yeah, saw the $8 shipping charge on my order, too.
Posted: Wed Oct 22, 2008 10:13 am
by TazKristi
Sorry, everyone, glitch. We're working on the shipping issue. We'll get it corrected. Yes, domestic shipping for the MT02P is free, we will correct the amount and issue a refund.
Kristi
Posted: Wed Oct 22, 2008 10:13 am
by sovereign
Shipping is free. $8.67 in tax though...
Posted: Wed Oct 22, 2008 10:16 am
by HaroldB
Kristi,
Thanks for the update :D
Posted: Wed Oct 22, 2008 11:08 am
by kbuzbee
jeffbr wrote:Strange that I got charged for shipping when others didn't, but I'm sure Spyderco will fix it. Here's what my email confirmation says:
I was charged for shipping too...
Kristi.... what did we do wrong??
Ken
Posted: Wed Oct 22, 2008 11:17 am
by anthonyc
placed my order, thanks for the heads up!
Posted: Wed Oct 22, 2008 11:24 am
by TazKristi
kbuzbee wrote:I was charged for shipping too...
Kristi.... what did we do wrong??
Ken
Nothing Ken, we're working on it, I think we've nearly got it fixed now.
TazKristi wrote:Sorry, everyone, glitch. We're working on the shipping issue. We'll get it corrected. Yes, domestic shipping for the MT02P is free, we will correct the amount and issue a refund.
Kristi
Kristi
Posted: Wed Oct 22, 2008 11:33 am
by yablanowitz
As I recall, last time if you put in U.S. in the country block of your address, it charged you shipping, but if you selected United States from the drop down menu it didn't. Or it may have been the other way around. Either way, computers help us solve problems that we wouldn't have without computers.
:D
Posted: Wed Oct 22, 2008 11:50 am
by Phalanx7.62
Only the cool people got free shipping, which is why I paid $8.00. :)
Posted: Wed Oct 22, 2008 12:31 pm
by TazKristi
SFO will issue a credit to everyone who was incorrectly charged freight (Domestic and Int'l issues). It's obvious for them, who got incorrectly charged and who didn't.
Sorry about all of this, you know what they say about the best-laid plans... :o
The glitches should be completely fixed now. Thanks for understanding.
Kristi
Posted: Wed Oct 22, 2008 12:32 pm
by Mr.Sparkitle
I have mine on order so Im a happy camper. I thought they would be sold out by now like the last Mule, but if i rememeber correctly there was a limited number of them put on the web site for sale. I think they were trying to fill all the 'pre-orders' that people had before opening up the rest of them to the public.
Posted: Wed Oct 22, 2008 12:35 pm
by kbuzbee
TazKristi wrote:SFO will issue a credit to everyone who was incorrectly charged freight (Domestic and Int'l issues). It's obvious for them, who got incorrectly charged and who didn't.
Sorry about all of this, you know what they say about the best-laid plans... :o
The glitches should be completely fixed now. Thanks for understanding.
Kristi
Thanks Taz, on top of things, as usual!
Ken
Posted: Wed Oct 22, 2008 12:37 pm
by Kev-Man
I would pay $8. It was $25 to get it to Hawaii.
It's almost like we're a foreign country, but I guess I cannot complain too much since the weather is great. :D Well one complaint a little more snow down here couldn't hurt.
Kev.
Posted: Wed Oct 22, 2008 12:41 pm
by Brad S.
A friend picked mine up for me this morning because I have class all day today. So I should have two lovely mules waiting for me when I get home.
I can't decided what I want to do to them. CF red liners on one. Thinking handmade micarta for the other.
Posted: Wed Oct 22, 2008 12:42 pm
by kbuzbee
Kev-Man wrote:I would pay $8. It was $25 to get it to Hawaii.
It's almost like we're a foreign country, but I guess I cannot complain too much since the weather is great. :D Well one complaint a little more snow down here couldn't hurt.
Kev.
$25 wasn't shipping! It was a "You live in Paradise" Tax!
:D
Ken
Posted: Wed Oct 22, 2008 3:32 pm
by gator68
I called in and got my order in. However, I was asked if I had entered a pre-order. Pre-order?? How was that available?
Looking forward to comparing this one to the #1 mule.
Posted: Wed Oct 22, 2008 7:22 pm
by Unsub
I got mine but sadly i could only get one. I had some credit card issues that i really should have fixed because I had the cash I just had not put it on the card and now I was right up to my limit :eek: I am just happy i could get at least 1 because I have been looking forward to the M4 Mule since the 52100 came out.
I love the design as well as the steel. It makes a great neck knife because it is so thin and I have not even had any rust issues with my 52100.
The edge geometry is very sharp and one of my favourite users.