Who would you contact at Spyderco Corporate

Discuss Spyderco's products and history.
User avatar
Rymanz
Member
Posts: 311
Joined: Fri Jan 14, 2022 6:32 pm
Location: U.S.A. Earth

Re: Who would you contact at Spyderco Corporate

#41

Post by Rymanz »

akapennypincher wrote:
Wed Aug 24, 2022 9:32 pm
Yes when thing do not go way they should in world I worked in, I can be like a Pitbull that got hold, and will not let go.

Someone once said to me, do it right first time, as there is no excuse for needing second time to get something right.

No stupid questions, just stupid mistake that could have been prevented with question.
Might want to learn to pick your battles my man. Life is too short to get bent out of shape over things that are not important in the grand scheme of things. Don't sweat the small stuff.
:bug-red
Models: PM2, Endura 4, Chaparral, Para 3 LW, Rescue 3, Para 3, Shaman, Manix 2, Native 5
Steels: Elmax, S30V, XHP, 4V, VG-10, CPM CRU-WEAR, K390, Z-WEAR, S45VN, 204P, REX 45
Images: MT22 RWL34, MT07 Damascus, MT33 REX 76
User avatar
The Mastiff
Member
Posts: 6058
Joined: Sun Jun 04, 2006 2:53 am
Location: raleigh nc

Re: Who would you contact at Spyderco Corporate

#42

Post by The Mastiff »

Might want to learn to pick your battles my man. Life is too short to get bent out of shape over things that are not important in the grand scheme of things. Don't sweat the small stuff.
It might not seem like it but this is some of the best advice you will ever get.
User avatar
Manixguy@1994
Member
Posts: 17837
Joined: Fri Jun 10, 2016 12:12 pm
Location: Central Illinois
Contact:

Re: Who would you contact at Spyderco Corporate

#43

Post by Manixguy@1994 »

ImageI thought about adding something but my fellow Forum members and Sal have beat me to it . So I will move on to a different subject ;) MG2
MNOSD 0002 / Do more than is required of you . Patton
Nothing makes earth so spacious as to have friends at a distance; they make the latitudes and longitudes.
Henry David Thoreau
User avatar
TkoK83Spy
Member
Posts: 13465
Joined: Mon Sep 17, 2018 5:32 pm
Location: Syracuse, NY

Re: Who would you contact at Spyderco Corporate

#44

Post by TkoK83Spy »

akapennypincher wrote:
Wed Aug 24, 2022 9:32 pm
Someone once said to me, do it right first time, as there is no excuse for needing second time to get something right.
Honestly, no offense to whoever you heard this from...but that's terrible advice to follow. If people make a mistake, as long as they learn from it and make it right, or do their best to make it right, doesn't make them a bad person (obviously depending on the severity of a situation/crime) I can't imagine saying this kind of thing to a child, that making a mistake isn't ok?? It's a huge part of how we learn. You need to chill out man, it's just a freaking knife.
-Rick
JRinFL
Member
Posts: 6151
Joined: Wed Nov 18, 2015 9:30 am
Location: Unfashionable West End of the Galaxy (SE USA)

Re: Who would you contact at Spyderco Corporate

#45

Post by JRinFL »

Like I said, read his past posts to get an idea of who he is, age, etc. After that, it becomes much easier to just shrug it off.
"...it costs nothing to be polite." - Winston Churchill
“Maybe the cheese in the mousetrap is an artificially created cheaper price?” -Sal
Friends call me Jim. As do my foes.
M.N.O.S.D. 0001
User avatar
bgcameron
Member
Posts: 165
Joined: Wed Mar 06, 2019 4:04 pm
Location: Vancouver Island

Re: Who would you contact at Spyderco Corporate

#46

Post by bgcameron »

User avatar
Danke
Member
Posts: 1133
Joined: Tue Jul 21, 2015 10:05 pm

Re: Who would you contact at Spyderco Corporate

#47

Post by Danke »

Wonder if this is still about the 2014 catalog that USPS tore.
User avatar
sal
Member
Posts: 18235
Joined: Fri Sep 24, 2004 12:00 pm
Location: Golden, Colorado USA

Re: Who would you contact at Spyderco Corporate

#48

Post by sal »

Hi PennyPincher,

A few comments;

So far, no one at Spyderco has heard our complaints, even after reaching out to you? Kinda makes you look like a troll?

I realize that You and God are perfect and never make mistakes, but the rest of us do. Patience is a valuable character trait.

This is a public forum, and we keep it friendly. Perhaps you've noticed that folks here have been treating you reasonably and rationally in hopes that you might learn something. A reasonable and rational response from you would help?

If you do not have enough respect for the company and the folks here to be civil, then as mentioned, we might be better off not having you as a customer? You wouldn't be the first.

sal
akapennypincher
Member
Posts: 675
Joined: Sun Jun 28, 2009 8:07 am

Re: Who would you contact at Spyderco Corporate

#49

Post by akapennypincher »

TkoK83Spy wrote:
Thu Aug 25, 2022 6:09 am
akapennypincher wrote:
Wed Aug 24, 2022 9:32 pm
Someone once said to me, do it right first time, as there is no excuse for needing second time to get something right.
Honestly, no offense to whoever you heard this from...but that's terrible advice to follow. If people make a mistake, as long as they learn from it and make it right, or do their best to make it right, doesn't make them a bad person (obviously depending on the severity of a situation/crime) I can't imagine saying this kind of thing to a child, that making a mistake isn't ok?? It's a huge part of how we learn. You need to chill out man, it's just a freaking knife.
Actually it 💵, out of my pocket with nothing to show for it.

Tell you what if it not a big deal, I will take your 💵 to replace mine.
akapennypincher
Member
Posts: 675
Joined: Sun Jun 28, 2009 8:07 am

Re: Who would you contact at Spyderco Corporate

#50

Post by akapennypincher »

sal wrote:
Thu Aug 25, 2022 9:12 am
Hi PennyPincher,

A few comments;

So far, no one at Spyderco has heard our complaints, even after reaching out to you? Kinda makes you look like a troll?

I realize that You and God are perfect and never make mistakes, but the rest of us do. Patience is a valuable character trait.

This is a public forum, and we keep it friendly. Perhaps you've noticed that folks here have been treating you reasonably and rationally in hopes that you might learn something. A reasonable and rational response from you would help?

If you do not have enough respect for the company and the folks here to be civil, then as mentioned, we might be better off not having you as a customer? You wouldn't be the first.

sal
Respect has to be earned, as I said this is fiasco caused not by me, but by employees who do not give 100%.

Nurses, Cops, and other professions have big responsibilities most take their job seriously.
User avatar
JSumm
Member
Posts: 6547
Joined: Tue Jan 05, 2021 6:59 pm
Location: North of Atlanta, GA USA

Re: Who would you contact at Spyderco Corporate

#51

Post by JSumm »

Manixguy@1994 wrote:
Thu Aug 25, 2022 6:01 am
ImageI thought about adding something but my fellow Forum members and Sal have beat me to it . So I will move on to a different subject ;) MG2
Why is it that hot air balloons make me smile? Maybe seeing them all the time in flat Florida as a child growing up.

Sorry to get off topic. Back on topic.
- Jeff
May your feet be warm and dry and your throat warm with whiskey. A knife in hand or in the sock band.
MNOSD Member #0005
User avatar
attila
Member
Posts: 1859
Joined: Fri Apr 29, 2016 9:20 am
Location: Maryland

Re: Who would you contact at Spyderco Corporate

#52

Post by attila »

JSumm wrote:
Thu Aug 25, 2022 9:47 am
Manixguy@1994 wrote:
Thu Aug 25, 2022 6:01 am
ImageI thought about adding something but my fellow Forum members and Sal have beat me to it . So I will move on to a different subject ;) MG2
Why is it that hot air balloons make me smile? Maybe seeing them all the time in flat Florida as a child growing up.

Sorry to get off topic. Back on topic.
I got to go to the 2011 hot air balloon festival in Albuquerque, NM. It was a blast!!! I just wish “uncertain weather” hadn’t cancelled my flight.
Have: old S30V Native, HAP40 Endura, ZDP DF2, S110V Manix LW, Cru-wear Para 3, SE H1 DF2, S90V Native 5, K390 Urban, SE Pac Salt, P.I.T.S., XHP Manix LW, SB Caly 3, B70P, PMA11, K03, Kapara, REX 45 Military, 154CM Manix LW, Swick, AEB-L Urban, KC Cruwear Manix, M390 PM2, Mantra 2, CruCarta Shaman, M390 Manix, K390 Police 4, S90V Manix LW, Rex 45 Manix LW, 20CV Manix, Rex 45 Lil’Native, Shaman, C208GP, Cruwear Manix, Cruwear Manix, M4 Chief, Z-max!!!

Want: SPY27, K490, Swick 5
.
User avatar
sal
Member
Posts: 18235
Joined: Fri Sep 24, 2004 12:00 pm
Location: Golden, Colorado USA

Re: Who would you contact at Spyderco Corporate

#53

Post by sal »

Hi PennyPincher,

We are still waiting to hear your complaint at the office.. You expect Respect. So do we. Please tell us your complaint or go away.

sal
User avatar
Cl1ff
Member
Posts: 1129
Joined: Fri Sep 13, 2019 4:35 pm
Location: Florida

Re: Who would you contact at Spyderco Corporate

#54

Post by Cl1ff »

attila wrote:
Thu Aug 25, 2022 9:53 am
JSumm wrote:
Thu Aug 25, 2022 9:47 am
Manixguy@1994 wrote:
Thu Aug 25, 2022 6:01 am
ImageI thought about adding something but my fellow Forum members and Sal have beat me to it . So I will move on to a different subject ;) MG2
Why is it that hot air balloons make me smile? Maybe seeing them all the time in flat Florida as a child growing up.

Sorry to get off topic. Back on topic.
I got to go to the 2011 hot air balloon festival in Albuquerque, NM. It was a blast!!! I just wish “uncertain weather” hadn’t cancelled my flight.
I got to go up in a big red balloon right here in Florida with some family. It’s a little nerve-wracking floating right about the tree line at times, but a really fond childhood memory.

Anyway, would have completely ignored this thread if my eye didn’t catch this bit of it.
I’ve learned anger is a bit like those balloons if you want to get metaphorical, but there’s really no excuse to not recognizing it yourself and trying to rectify it, especially when there are folks offering help. People won’t always extend that hand, so take the opportunity when it comes.
rex121 is the king of steel, but nature’s teeth have been cutting for hundreds of millions of years and counting :cool:
User avatar
WilliamMunny
Member
Posts: 2072
Joined: Fri Jan 29, 2021 12:20 pm

Re: Who would you contact at Spyderco Corporate

#55

Post by WilliamMunny »

akapennypincher wrote:
Thu Aug 25, 2022 9:45 am
sal wrote:
Thu Aug 25, 2022 9:12 am
Hi PennyPincher,

A few comments;

So far, no one at Spyderco has heard our complaints, even after reaching out to you? Kinda makes you look like a troll?

I realize that You and God are perfect and never make mistakes, but the rest of us do. Patience is a valuable character trait.

This is a public forum, and we keep it friendly. Perhaps you've noticed that folks here have been treating you reasonably and rationally in hopes that you might learn something. A reasonable and rational response from you would help?

If you do not have enough respect for the company and the folks here to be civil, then as mentioned, we might be better off not having you as a customer? You wouldn't be the first.

sal
Respect has to be earned, as I said this is fiasco caused not by me, but by employees who do not give 100%.

Nurses, Cops, and other professions have big responsibilities most take their job seriously.
Lets get back on track, I don't work for Spyderco but somehow I now feel invested, call it curiosity:

1. What is the problem?
2. How would you like it corrected?
3. If your problem was corrected, as you stated, how are you still out money and how much?
4. If Spyderco employees have not been professional with you how so? How can their customer service improve next time?

I think I can speak for most of the people on this forum in that Spyderco is a great company and their customer service has gone above and beyond many times. I think if you can not articulate you issue to Spyderco then you just need to take it as a loss and shop another brand.
Endura AUS-8, Manix 2 S30V, Manix 2 LW MagnaCut, BBB 15V Manix 2, BBB 15V Para 3 LW, Alcyone BD1N, PM2 Micarta Cruwear, Native 5 Maxamet (2nd), Para 3 Maxamet (2nd), Magnacut Mule, Z-Wear Mule, REC Para 3 10V, Pacific Salt SE H2, Dragon Fly SE H2, Chaparral SE XHP, Shaman Burlap S90V, Bodacious SPY27, Manix 2 LW 15v, Sage 5 REX-121 LW.
User avatar
TkoK83Spy
Member
Posts: 13465
Joined: Mon Sep 17, 2018 5:32 pm
Location: Syracuse, NY

Re: Who would you contact at Spyderco Corporate

#56

Post by TkoK83Spy »

akapennypincher wrote:
Thu Aug 25, 2022 9:42 am
TkoK83Spy wrote:
Thu Aug 25, 2022 6:09 am
akapennypincher wrote:
Wed Aug 24, 2022 9:32 pm
Someone once said to me, do it right first time, as there is no excuse for needing second time to get something right.
Honestly, no offense to whoever you heard this from...but that's terrible advice to follow. If people make a mistake, as long as they learn from it and make it right, or do their best to make it right, doesn't make them a bad person (obviously depending on the severity of a situation/crime) I can't imagine saying this kind of thing to a child, that making a mistake isn't ok?? It's a huge part of how we learn. You need to chill out man, it's just a freaking knife.
Actually it 💵, out of my pocket with nothing to show for it.

Tell you what if it not a big deal, I will take your 💵 to replace mine.
If you'd stop being a disrespectful child and actually get in contact with them like Sal (ya know, the founder of Spyderco, who has been trying to be in direct contact with you and telling you what to do to get the issue resolved) this would all be a much easier process for you. I'm sure at this point, seeing you act like a bratty kid...they'd be more than happy to give you a refund and let you move along and become some other companies headache in the future.
Last edited by TkoK83Spy on Thu Aug 25, 2022 10:51 am, edited 1 time in total.
-Rick
User avatar
olywa
Member
Posts: 947
Joined: Sat Apr 12, 2008 12:10 pm
Location: Wetter WA

Re: Who would you contact at Spyderco Corporate

#57

Post by olywa »

Just a troll, nothing more than a bothersome nuisance.
User avatar
attila
Member
Posts: 1859
Joined: Fri Apr 29, 2016 9:20 am
Location: Maryland

Re: Who would you contact at Spyderco Corporate

#58

Post by attila »

TkoK83Spy wrote:
Thu Aug 25, 2022 10:40 am
akapennypincher wrote:
Thu Aug 25, 2022 9:42 am
TkoK83Spy wrote:
Thu Aug 25, 2022 6:09 am
akapennypincher wrote:
Wed Aug 24, 2022 9:32 pm
Someone once said to me, do it right first time, as there is no excuse for needing second time to get something right.
Honestly, no offense to whoever you heard this from...but that's terrible advice to follow. If people make a mistake, as long as they learn from it and make it right, or do their best to make it right, doesn't make them a bad person (obviously depending on the severity of a situation/crime) I can't imagine saying this kind of thing to a child, that making a mistake isn't ok?? It's a huge part of how we learn. You need to chill out man, it's just a freaking knife.
Actually it 💵, out of my pocket with nothing to show for it.

Tell you what if it not a big deal, I will take your 💵 to replace mine.
If you'd stop being a disrespectful child and actually get in contact with them like Sal (ya know, the founder of Spyderco, who has been trying to be in direct contact with you and telling you what to do to get the issue resolved) this would all be a much easier process for you. I'm sure at this point, seeing you act like a bratty kid...they'd be more than happy to give you a refund and let you move along and become some other companies headache in the future.
Funny thing is that his profile says he’s 75!
Have: old S30V Native, HAP40 Endura, ZDP DF2, S110V Manix LW, Cru-wear Para 3, SE H1 DF2, S90V Native 5, K390 Urban, SE Pac Salt, P.I.T.S., XHP Manix LW, SB Caly 3, B70P, PMA11, K03, Kapara, REX 45 Military, 154CM Manix LW, Swick, AEB-L Urban, KC Cruwear Manix, M390 PM2, Mantra 2, CruCarta Shaman, M390 Manix, K390 Police 4, S90V Manix LW, Rex 45 Manix LW, 20CV Manix, Rex 45 Lil’Native, Shaman, C208GP, Cruwear Manix, Cruwear Manix, M4 Chief, Z-max!!!

Want: SPY27, K490, Swick 5
.
User avatar
Danke
Member
Posts: 1133
Joined: Tue Jul 21, 2015 10:05 pm

Re: Who would you contact at Spyderco Corporate

#59

Post by Danke »

This needs to go in the "Talkin When You Shoulda Been Listening" Hall of Frame.
User avatar
Manixguy@1994
Member
Posts: 17837
Joined: Fri Jun 10, 2016 12:12 pm
Location: Central Illinois
Contact:

Re: Who would you contact at Spyderco Corporate

#60

Post by Manixguy@1994 »

Funny thing is that his profile says he’s 75!
[/quote]

75 ? Doesn’t look good for me :-|| MG2
MNOSD 0002 / Do more than is required of you . Patton
Nothing makes earth so spacious as to have friends at a distance; they make the latitudes and longitudes.
Henry David Thoreau
Post Reply