Spyderco Forums

gk4ever2 wrote: ↑

Thu Aug 28, 2025 7:56 pm

u.w. wrote: ↑

Tue Aug 19, 2025 12:11 pm

It's definitely something to be aware of. Each should make up their own mind of course, but be informed with accurate data. I'm now past 10 Weeks since I ordered and have not received my order...
I wont be recommending them (Dack) to anyone, based on my experience.

u.w.

Dack quotes 1 month, but I had one order go 2 months, and another is just a couple days shy of 2 months. I emailed them about the 2nd order, saying all items are currently in stock, and that another order I placed after the delayed order had already shipped, so I thought maybe the delayed order was missed somehow. They replied the order would ship soon (but it has not), and they further said if I sent another email then I would go to the end of the line - this is NOT how you attract and retain customers. They are ok if all you care about is prices, but customer service sucks! BTW, they have no customer support by phone.

they do have phone support. I spoke with them when there was a mix up with my street beat lightweight.

I tried to cancel the order because I got some unexpected time off from work and wanted the knife in time for a backpacking trip. Told them over the phone it was taking too long to process the cancellation so I'm going to do a chargeback. They said, ok, we'll note that and try to process the cancellation.

3.5 weeks later the street beat from them showed up

oh well, great knife, don't mind having multiples.

My wait times have been 30-60 days from Dack, but actually much longer from the Knife Center. I have one order from KC that has been well over 60 days, they do keep sending emails that it will be processed. The prices at DACK and KC are so much lower than with most other sellers, it's well worth the wait for me.

Ya I don't get all the hate. Dack is very upfront about the wait times and I've only had good experiences with a little patience. Don't want to wait? Pay more and order somewhere else.

vivi wrote: ↑

Thu Aug 28, 2025 9:25 pm

gk4ever2 wrote: ↑

Thu Aug 28, 2025 7:56 pm

u.w. wrote: ↑

Tue Aug 19, 2025 12:11 pm

It's definitely something to be aware of. Each should make up their own mind of course, but be informed with accurate data. I'm now past 10 Weeks since I ordered and have not received my order...
I wont be recommending them (Dack) to anyone, based on my experience.

u.w.

Dack quotes 1 month, but I had one order go 2 months, and another is just a couple days shy of 2 months. I emailed them about the 2nd order, saying all items are currently in stock, and that another order I placed after the delayed order had already shipped, so I thought maybe the delayed order was missed somehow. They replied the order would ship soon (but it has not), and they further said if I sent another email then I would go to the end of the line - this is NOT how you attract and retain customers. They are ok if all you care about is prices, but customer service sucks! BTW, they have no customer support by phone.

they do have phone support. I spoke with them when there was a mix up with my street beat lightweight.

I tried to cancel the order because I got some unexpected time off from work and wanted the knife in time for a backpacking trip. Told them over the phone it was taking too long to process the cancellation so I'm going to do a chargeback. They said, ok, we'll note that and try to process the cancellation.
...

Apparently their phone support policy changed - this is what is currently on their website at
https://intercom.help/dack-outdoors/en/ ... k-outdoors


What? No phone support?
Trust us, we'd love to offer 24/7 phone support right now. While the big box stores will gladly offer you phone support, they'll also gladly charge you more for their products. Way more.

Sure, we could offer phone support even with our low prices - but you'd be stuck with someone that has no idea what our products are or how our business operates. You'd likely just speak to someone not even based in the US of A.

As a family-owned-and-operated online retailer, the last thing we want to do is outsource our customer support to an outside entity that doesn't understand our products or customers like we do.


I see no phone # listed anywhere in their contact info.

The Native 5 LW 15V BBB Sprint is available for 140.84 at National Knives. Good deals on other 15Vs as well.

https://www.nationalknives.com/spyderco ... m-15v-bla/

Perhaps the folks wanting to discuss Dack could start a thread for it.

abbazaba wrote: ↑

Fri Aug 29, 2025 10:37 am

Ya I don't get all the hate. Dack is very upfront about the wait times and I've only had good experiences with a little patience. Don't want to wait? Pay more and order somewhere else.

Here is whay they say on their website home page:
Need it soon? We’re not your Huckleberry. Our shipments can take up to 30 days. Our prices explain why

They are not totally upfront or they would say something like up to 30-60 or 30-90 or whatever is more accurate.

CDEP wrote: ↑

Fri Aug 29, 2025 1:59 pm

The Native 5 LW 15V BBB Sprint is available for 140.84 at National Knives. Good deals on other 15Vs as well.

https://www.nationalknives.com/spyderco ... m-15v-bla/

Perhaps the folks wanting to discuss Dack could start a thread for it.

I agree. This is a deal thread not a debate thread. Thank you for sharing.

Dack has gotten my business for years. Always works out.

Both my previous Dack orders shipped on day 30. I placed my 3rd order 3 weeks ago for the PM3 black salt and asm suuuuper excited for it :)

lots of deals on old school spydies at ACK:


renegade for $225
centofante 1 $135
C95 OG Manix $150
Original lockback mini Manix $200
sprint full sized calypso for $250
SE micarta calypso $165
SE caly jr micarta $90
OG SE Temp fixed blade $118
rookie for $165
UKPK for $45

and an M390/DLC chief at sooner state for $203



I highly recommend browsing ACK every so often. Gotten some really nice deals there on old stuff, and they're worlds more trust worthy than ebay.

For Schempp Bowie fans, there's one on the Bay for $200 or best offer. Good price if you're looking for this particular model.

Coastal wrote: ↑

Mon Sep 15, 2025 6:04 pm

For Schempp Bowie fans, there's one on the Bay for $200 or best offer. Good price if you're looking for this particular model.

https://www.ebay.com/itm/146833806356

Figured I'd add the link.

City Arsenal has the serrated Pacific Salt 2 on clearance:
Pac Salt 2 Yw - $80
Pac Salt 2 Bk - $88
https://cityarsenal.com/promotions/

Riclaw,

Thanks for the link. I looked for the knife and ended up finding another one of his fixed blade models I had to have instead... make matters worse it was way more than 200 bucks too. Had to have it.

S110V Para 2 with deep carry clip for $150. looks like it's in really good shape.

https://www.arizonacustomknives.com/products/1125782/

phaust wrote: ↑

Fri Aug 29, 2025 5:27 pm

Dack has gotten my business for years. Always works out.

Dack is great. Love the place…strange that some people don't, as they are very upfront about what they do.

Anyway, got a smoking deal on a Spy27 Bodacious there.

old school ats34 SE Military with coarse jimping, $150

https://www.arizonacustomknives.com/products/1125149/

Spy 27 shaman= $160
Edit: sold

Caspian Salt on eBay, $175 or best offer. Hate passing this one up...

Disclaimer: Not A Deal.

Crucible Pm2 on eBay for $950. Great deal!!
https://ebay.us/m/VDiaI0

Didn't have them tagged for 950. I was figuring 500 bucks. The good news here is I got one here just about an hour ago. So glad I got one too. I would have been buying that one off ebay otherwise, wow that is really screaming to me just how special a knife these are...