I recently contacted Charlynn for some screws for my Manix. Even though I offered to pay for the screws she sent them out at no cost to me. :) I lost the screws and it was my stupidity, but Charlynn took care of me.
Today I received a pacakge from Charlynn. Realistically I would have been happy if I just got just the screws in an ordinary envelope, but Spyderco isn't a normal prodo company.
Little things like these are what make Spyderco number 1 in my book. Look at the postage cost and all the other stuff I got with my screws.
She did the same thing for me with my Manix 2. I was out chopping a 2x4 and one of the screws fell out and she sent me like 8 of em. Be sure to use loctite
I'm with ya brother. They got me for life. Now my dad is hooked too.
Spyderco has always (ALWAYS) taken care of me when I ask or need help with something. I've gotten a few packages over the years that I have been blown away by. Spyderco has the best group of people working with them in their organization. Great folks. Can't stress that enough. Kristy has even taken a lot of 'crap' from me and in return given me a LOT of leeway and still to this day treats me with great respect. I'm very thankful that when I've made mistakes people have not dropped the hammer on me.
"I'm calling YOU ugly, I could push your face in some dough and make gorilla cookies." -Fred Sanford
Spyderco knives are very good,but the people of the company are great.I this day and age finding people that care and stand behind what they do is rare.
David Lowry wrote:I'm with ya brother. They got me for life. Now my dad is hooked too.
Spyderco has always (ALWAYS) taken care of me when I ask or need help with something. I've gotten a few packages over the years that I have been blown away by. Spyderco has the best group of people working with them in their organization. Great folks. Can't stress that enough. Kristy has even taken a lot of 'crap' from me and in return given me a LOT of leeway and still to this day treats me with great respect. I'm very thankful that when I've made mistakes people have not dropped the hammer on me.
You Dad is gonna be poor like us. He's gonna hate that you got him addicted. :p :)
If there were no spyderco then I wouldn't have anything to collect! I hope Spyderco maintains its exceptional standards until I am a old man surrounded by 100s of them.
I bet they have no idea just how good of a customer I am because I have never had to ask for any parts with over 100 Spydies. That is about to change, screws are falling out all over the place right now :)
