Was I ripped off or what?

[Doc Pyres]

At least you spent the money on a Spyderco, and not on something silly you don't need like a lifetime subscription to National Enquirer or a lava lamp.

Maybe check out Warriors & Wonders for future Spyderco purchases, although in this case, even they're pricier than the online price at S&R

[OuchThatsSharp]

Hhmmmmm....where did spydercoman go? :rolleyes:

[mrappraisit]

Hhmmmmm....where did spydercoman go? :rolleyes:

Good question.....back under the bridge? Just kidding.. The screw head looks messed up to me, but i doubt it came that way from the factory. If you didn't cause the damage I say take it back to the store and get a replacement. If you did cause the damage you can send it to golden with a check and get it fixed, or order the replacement part from golden.

[Piet.S]

Hhmmmmm....where did spydercoman go? :rolleyes:

Trollhettan I guess.

[calemerson]

Next time I get up Toronto way on business I am going to have to hit this store and do some shoping.

Calemerson

[spydercoman]

I took a better picture this time.

The normal pivot screw on the face side (logo on blade side)

The stripped pivot screw on the back side


That's pretty nasty if you ask me and it was like that when I got it. If you click on the image it'll bring you to a larger version in case it's still hard to see. I thought for sure someone was going to say that I was sold a used knife because that's what I was thinking — another reason why I thought I was ripped-off. It was also nowhere near as sharp as my other Spyderco's.

Why did I not notice that screw when I bought it? After trying a variety of knives including other Spydercos, the instant the Sage touched my hand and flicked it open I immediately knew this was the knife I was buying. It's hard to explain but I would have paid $1,000 for the Sage at that moment. I had checked S&R's prices online on other knives before visiting the shop and I was impressed with the prices so I admit I made a ridiculous assumption at the store. At the same time I was ecstatic to have found a local shop that had most of the knives I've been wanting to buy so I had tunnel-vision. Hindsight is always 20/20—heck I could have checked the prices on my BlackBerry in less then a minute! Apparently a large display of godly knives can shutoff my brain.

Anyway, fast-forward to today after a very busy week at work—I've been pinging the merchant with diplomatic emails regarding the situation and today he refunded $50 USD to my paypal account and offered to ship a replacement pivot screw directly to my home address. That's pretty awesome, however do you guys think I'll be able to unscrew that mangled thing? First I have to find those wrenches somewhere (I doubt I'll find them in town) and after searching the forum on the subject apparently I'll need some Loctite? ****... I hate sending it to Spyderco for repair after having lost a Benchmade in transit just last month; which reminds me I have to call Canada Post about that.

[...] I say take it back to the store and get a replacement.[...]

I think that's what I'm going to do. Thanks dude.

At least you spent the money on a Spyderco[...]

Hehe, true true.

[...]Ripped off may be a little strong but you definitely seem to have paid a bit over the odds.

In hindsight maybe I should have used "overcharged" but considering the damaged screw and dull blade?

The knife is definitely worth what you paid for it. And I believe its good to buy from "brick and mortar" stores... even if it does cost a little more. I've spent hundreds of extra dollars "unnecessarily" in town, supporting local business...

[...]

So yea, you could say you were ripped off... or that you are supporting businesses you believe in. Just a matter of person opinion.

I couldn't agree with you more had it been in good shape. I prefer buying locally and I don't mind paying extra but I have limits and I'm not OK with someone selling me damaged product. I was really happy to have found a local store carrying Spyderco's which is the reason why I wanted to blindly trust the guy I suppose.

I wouldn't say you were ripped off, but the shop owner made good on your lack of price research. It would cost more here in Norway if that is any consolidation

The torx screw does look slightly damaged so you could use that as an excuse if you want to return it.

Sverre

PS! it is a great knife and a wonderful deal at the normal price. Not a bad deal for what you paid for it either..

Haha, thanks for cheering me up! Yeah it's an amazing knife.

The screw looks normal to me. You do realize it's a Torx, not an allen? [...]

I'll admit the first picture wasn't clear but try comparing the two pics I posted today. Do you think I'll be able to unscrew that?

I would be fuming too. I learned having a refined taste in anything often leads to disappointment. Most business accommodate the average to below average. They prefer to make a quick buck on the uneducated then earn that money from a sharp and educated consumer. Spyderco is a premium knife company, it is unfortunate that the market is training consumer to partake in our disposable way of life. They would rather sell you a $25 knife that might last you a year, if that then a Spyderco that will last you a lifetime and longer.

This leads me to think about Spydercos approach to knives. They continue to sell them to people not because their old one breaks, but because they are innovative and find a way to make something better. I find a lot of other knife manufactures make the same POS year after year without much serious though because they have trained the consumer to simply replace their POS knives when they break with a new POS.

Awesome post! The Spyderco Manifesto. :D

As this is your 1st post, I am not sure what to make of it? [...]

Fair enough - I wasn't sure what to make of it either which is why I was seeking advice?

[...]
Starting trouble here? Or could you just be mis guided and legit? [...]

Legit misguided Spyderco fan that sought advice

Also seeking a Spyderco made of adamantanium

[...]
Your story seems odd.........?????????????

Healthy dose of skepticism I suppose, however misguided.

[jezabel]

Well it's good to hear your having some luck with the dealer.
I'm just looking at the pic of your pivot screw, thinking you might have jumped the gun bit. The "blade face" side which looks normal is the male screw you adjust. The pivot screw on the backside looks to me not chewed but "shallow" this identifys the non adjustable female side of the pivot (this is so on my para at least) this does not turn as the shaft is "D" shaped, and held in place by the same shape in the scale. This is possibly the same with your Sage.

[Diamondback]

.....it looks like you might be able to back the screw out with a small phillips head that fit exactly or even a small off-set screw driver. I've had luck with both approaches. The problem is of course that there is a distinct possibility you might "fully" strip the head. Then only a tap will get it out. Perhaps its best to return or exchange it.

- regards

[The Deacon]

I'll admit the first picture wasn't clear but try comparing the two pics I posted today. Do you think I'll be able to unscrew that?

Perhaps that's because that side is not meant to be unscrewed.

Your two screw heads look the same as the two on my Sage. One side looks different from the other. In fact, on mine all three pairs of screws are like that, one head configuration on one side, a different one on the other. Spyderco uses D shaped hollow bolts on some models with a matching cut in the liners. You can't turn them, so the heads may be that way to discourage folks from trying. Or, maybe mine is defective too, possibly even more defective than yours.

[LowTEC]

If they refunded you $50USD, that makes it a much sweeter deal :)

having a look at my Sage, the torx head isn't any worse compare to mine (mine is NIB as well), I tried to loosen and tighten the pivot on mine and I have no problem at all so yours should be just fine; Torx is possibly the easiest to catch even if it looks like it is stripped. You can find a set of decent Torx in home depot, they are not common especially in smaller sizes but they are out there.

And DON'T try to use Phillips or Allen keys in it, you will get it worse. ONLY use torx keys

[Jay_Ev]

It's nice to hear that you received $50 back. That should lessen the sting a little bit. I do not have a Sage, so I can not comment on the Torx heads but I hope your concern is resolved to your satisfaction.

Jay

[jzmtl]

First I have to find those wrenches somewhere (I doubt I'll find them in town) and after searching the forum on the subject apparently I'll need some Loctite? D

Rona, canadian tire, home depot, you can find torx screwdriver set everywhere.

No locktite needed, I've disassembled quite a few spyderco knives and none needed locktite on reassemble. But if you insist get a bottle of blue locktite from automotive section from canadian tire (don't use red!).

[Netsquash]

I took a better picture this time.

That's pretty nasty if you ask me and it was like that when I got it. If you click on the image it'll bring you to a larger version in case it's still hard to see. I thought for sure someone was going to say that I was sold a used knife because that's what I was thinking — another reason why I thought I was ripped-off. It was also nowhere near as sharp as my other Spyderco's.

Why did I not notice that screw when I bought it? After trying a variety of knives including other Spydercos, the instant the Sage touched my hand and flicked it open I immediately knew this was the knife I was buying. It's hard to explain but I would have paid $1,000 for the Sage at that moment. I had checked S&R's prices online on other knives before visiting the shop and I was impressed with the prices so I admit I made a ridiculous assumption at the store. At the same time I was ecstatic to have found a local shop that had most of the knives I've been wanting to buy so I had tunnel-vision. Hindsight is always 20/20—heck I could have checked the prices on my BlackBerry in less then a minute! Apparently a large display of godly knives can shutoff my brain.

Anyway, fast-forward to today after a very busy week at work—I've been pinging the merchant with diplomatic emails regarding the situation and today he refunded $50 USD to my paypal account and offered to ship a replacement pivot screw directly to my home address. That's pretty awesome, however do you guys think I'll be able to unscrew that mangled thing? First I have to find those wrenches somewhere (I doubt I'll find them in town) and after searching the forum on the subject apparently I'll need some Loctite? ****... I hate sending it to Spyderco for repair after having lost a Benchmade in transit just last month; which reminds me I have to call Canada Post about that.

$50 is a pretty sweet deal. I would be happy with $25 :D

I know exactly what you are talking about when you said you would have paid $1000 for it the second it touched your hand. I am almost glad I don't have a Spyderco dealer near or I would have exactly the same issue.

You can pick-up a torx set at The Source (formerly radio shack). They have a neat little screw driver at the front desk that has a whole bunch of heads in with a torx bit in also. It looks like a full sized screwdriver only shrunken down with about 8 bits in it. Remember to get the yellow one if you do, that's the one with torx bits, and bring your knife with you to make sure it has the right bit. They also have a full precision screwdriver set with torx screwdrivers in for $19, I have that one also. A nice little set for the tool box.

Good luck, glad to see your problems are getting fixed. I am considering buying from their online site so I don't have to worry about customs.

[Free Radical]

I want to add that I've had good dealings with S R knives in the past so I'm not surprised at how they dealt with Spydercoman.

Spydercoman, I recall seeing screws like the ones in your pic before on one of my knives where it was different on each side of the knife so yours might not be mangled. I can't recall now which knife and I'll check once I get unpacked from my move.

[spyderskin]

I'm glad it worked out for you bro.. But I suppose this is a lesson in life sort of thing..lol..

Just remember before you buy:
(Especially when you get to handle the knife before buying)
Check:
Blade Play
Edge for sharpening other than factory
Scratches on handle, blade, and pocket clip
and yes, those little screws.. I want to be the first to take
my spydie apart, not someone else, (other than our beloved Spydie Employees of course)

and very important, always know ahead of time the going prices of the knife in question, so when you get there, you will be ahead of the game and your wallet will thank you for it...

anyway, enjoy the sage, great knife....

[alecki]

First time post. Just because I have used S&R in the past. Overall have been very happy with both Sean and Rodney. Sometimes the prices are a bit higher than available on the internet but these guys have to eat as well. The opportunity for clients to hold knives before purchasing would entitle them to a slight price premium in my opinion. If you contact them for special orders the prices are very competitive

Example. Bought a CRKT Anubis online about a year back. Nothing wrong with the knife, just did not like it (only buy users to keep the collection in check). Heavy and a chisel grind. Brought it with me to pick up an order at S&R (2 Caly 3's, FG DE4, Byrd Wings, S90V Millie). Rodney took a look at it and told me to pick a knife from the display I wanted for it. Got a H1 Saver Salt (which has been excellent) for a knife I would have never used.

The above order was a wallet buster as you can imagine. Was able to cover the puchase in cash. Rodney noticed that I used all my available cash and gave me a 5 back. Everyone is entitled to their opinion but in mine it is worth the extra cost to have real knife guys locally.

[Netsquash]

The above order was a wallet buster as you can imagine. Was able to cover the puchase in cash. Rodney noticed that I used all my available cash and gave me a 5 back. Everyone is entitled to their opinion but in mine it is worth the extra cost to have real knife guys locally.

Great story. That really makes me want to buy from them now!

[RJNC]

Yeah, you really need to research the average price of a knife before buying. Caveat Emptor.

[clovisc]

Yeah, you really need to research the average price of a knife before buying. Caveat Emptor.

yea. and maybe go directly to the seller with your concerns first... rolleyes: