Thank you, Sal. I’ll call CS in the morning.
EXTREMELY disappointed with Spyderco. Update: Resolved!
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- Manifestgtr
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Re: EXTREMELY disappointed with Spyderco
LOL this thread would make a great study in how the internet works…heavy emotion, defense and offense (in both senses of the word)…
Sometimes it’s interesting to take a step out of the bubble and examine this type of stuff objectively. Being the adult dude who has to call customer service about an issue with his $400 mystery box. It’s just cosmically FUNNY…sorry…I know people take this stuff seriously (so do I) but that doesn’t mean it’s immune from examination. So much pathos…
Sometimes it’s interesting to take a step out of the bubble and examine this type of stuff objectively. Being the adult dude who has to call customer service about an issue with his $400 mystery box. It’s just cosmically FUNNY…sorry…I know people take this stuff seriously (so do I) but that doesn’t mean it’s immune from examination. So much pathos…
Crucarta: Shaman (x2), Manix 2, Lil Native, Delica, GB2 & PM2
Notable: 52100 and Cruwear Millie. “15v-arta” Shaman. REC Manix. K-carta Endura, P4, Dragonfly and Delica.
Favorites: Shaman, Sage 5 lightweight, Sheeps Caribbean, Manix, Endela and all things Stretch
Notable: 52100 and Cruwear Millie. “15v-arta” Shaman. REC Manix. K-carta Endura, P4, Dragonfly and Delica.
Favorites: Shaman, Sage 5 lightweight, Sheeps Caribbean, Manix, Endela and all things Stretch
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Re: EXTREMELY disappointed with Spyderco
Dang 1st world problems!Manifestgtr wrote: ↑Sun Dec 10, 2023 6:23 pmLOL this thread would make a great study in how the internet works…heavy emotion, defense and offense (in both senses of the word)…
Sometimes it’s interesting to take a step out of the bubble and examine this type of stuff objectively. Being the adult dude who has to call customer service about an issue with his $400 mystery box. It’s just cosmically FUNNY…sorry…I know people take this stuff seriously (so do I) but that doesn’t mean it’s immune from examination. So much pathos…
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Re: EXTREMELY disappointed with Spyderco
Don’t act like ur immune to emotional exaggeration. Like on this very statement.Manifestgtr wrote: ↑Sun Dec 10, 2023 6:23 pmLOL this thread would make a great study in how the internet works……
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Re: EXTREMELY disappointed with Spyderco
That’s the spirit!Tristan_david2001 wrote: ↑Sun Dec 10, 2023 6:52 pmDon’t act like ur immune to emotional exaggeration. Like on this very statement.Manifestgtr wrote: ↑Sun Dec 10, 2023 6:23 pmLOL this thread would make a great study in how the internet works……
Crucarta: Shaman (x2), Manix 2, Lil Native, Delica, GB2 & PM2
Notable: 52100 and Cruwear Millie. “15v-arta” Shaman. REC Manix. K-carta Endura, P4, Dragonfly and Delica.
Favorites: Shaman, Sage 5 lightweight, Sheeps Caribbean, Manix, Endela and all things Stretch
Notable: 52100 and Cruwear Millie. “15v-arta” Shaman. REC Manix. K-carta Endura, P4, Dragonfly and Delica.
Favorites: Shaman, Sage 5 lightweight, Sheeps Caribbean, Manix, Endela and all things Stretch
Re: EXTREMELY disappointed with Spyderco
I can't even open the OP's picture...
What were the knives?
I mean, I'm just curious. It seems like the consensus was there was a fup.
What were the knives?
I mean, I'm just curious. It seems like the consensus was there was a fup.
Re: EXTREMELY disappointed with Spyderco
Mystery boxes are not inherently a scam, but they can be risky.
Some mystery boxes may not deliver the value or quality of items promised, leading to disappointment for the buyer.
Always consider the potential risks before deciding to buy a mystery box.
Companies use "mystery boxes" to get rid of their slow moving merchandise.
Some you win and some you lose !!
Some mystery boxes may not deliver the value or quality of items promised, leading to disappointment for the buyer.
Always consider the potential risks before deciding to buy a mystery box.
Companies use "mystery boxes" to get rid of their slow moving merchandise.
Some you win and some you lose !!
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Re: EXTREMELY disappointed with Spyderco
I understand that. That isn’t the issue here. I was clearly sent a $250 box instead of a $400 box. There were two different boxes.Ranger000 wrote: ↑Mon Dec 11, 2023 4:33 amMystery boxes are not inherently a scam, but they can be risky.
Some mystery boxes may not deliver the value or quality of items promised, leading to disappointment for the buyer.
Always consider the potential risks before deciding to buy a mystery box.
Companies use "mystery boxes" to get rid of their slow moving merchandise.
Some you win and some you lose !!
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Re: EXTREMELY disappointed with Spyderco
I called customer service and they are in the process of exchanging my box for a premium box. All good so far.
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Re: EXTREMELY disappointed with Spyderco
A fine resolution. Thanks for the update.
Re: EXTREMELY disappointed with Spyderco
Glad to see you’ve modified this thread’s title to lower the temperature for later visitors.ramblinwreck wrote: ↑Mon Dec 11, 2023 10:38 amI called customer service and they are in the process of exchanging my box for a premium box. All good so far.
Sullying Spyderco’s earned reputation for bending over backwards to make things right, BEFORE they’ve had a chance to do so, will get a bad response from all who know better. Ask early adopters of the Siren to get an understanding of the reaction, for example.
Enjoy your new knives.
-Marc (pocketing an S30V Military2 today)
“When science changes its opinion, it didn’t lie to you. It learned more.”
“When science changes its opinion, it didn’t lie to you. It learned more.”
Re: EXTREMELY disappointed into Spyderco
This could have all been taken care of between you and spyderco with a phone call instead of needing validation from the internet.ramblinwreck wrote: ↑Sat Dec 09, 2023 4:46 pmExcuse me, I have every right to post my disappointment online. Don’t worry about it.tcarltonw wrote: ↑Sat Dec 09, 2023 4:39 pmAlso, it's a good rule of thumb to contact whoever you have the issue(whether in life or a transaction relationship) with instead of posting on the internet about it first.ramblinwreck wrote: ↑Sat Dec 09, 2023 11:53 amMan, what a letdown. I’m sure they will make it right. It’s an obvious mistake.Ramonade wrote: ↑Sat Dec 09, 2023 11:52 amYes, you should contact their customer service. They always make good on stuff like that, it's not in their interest to rip off people, I'm sure they'll be able to sort that out with you.
Sorry you got such an unpleasant surprise when opening the box though
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Re: EXTREMELY disappointed into Spyderco
Bless your heart.tcarltonw wrote: ↑Tue Dec 12, 2023 12:32 pmThis could have all been taken care of between you and spyderco with a phone call instead of needing validation from the internet.ramblinwreck wrote: ↑Sat Dec 09, 2023 4:46 pmExcuse me, I have every right to post my disappointment online. Don’t worry about it.tcarltonw wrote: ↑Sat Dec 09, 2023 4:39 pmAlso, it's a good rule of thumb to contact whoever you have the issue(whether in life or a transaction relationship) with instead of posting on the internet about it first.ramblinwreck wrote: ↑Sat Dec 09, 2023 11:53 am
Man, what a letdown. I’m sure they will make it right. It’s an obvious mistake.
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Re: EXTREMELY disappointed with Spyderco
On the good side you will get your $400 mystery box.ramblinwreck wrote: ↑Mon Dec 11, 2023 10:38 amI called customer service and they are in the process of exchanging my box for a premium box. All good so far.
On the bad side I didn't.
Happy it all worked out.
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Re: EXTREMELY disappointed with Spyderco. Update: Resolved!
Hi Ramblinwreck,
Thanx for the update. I communicated with staff on this issue and they said it must have been a error and they'd jump on the solution.
sal
Thanx for the update. I communicated with staff on this issue and they said it must have been a error and they'd jump on the solution.
sal
Re: EXTREMELY disappointed with Spyderco. Update: Resolved!
Thank you Spyderco again! Now maybe we can all be happy again!
MRj “Weak things break!”
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Re: EXTREMELY disappointed with Spyderco. Update: Resolved!
Thank you Sal . MG2
MNOSD 0002 / Do more than is required of you . Patton
Nothing makes earth so spacious as to have friends at a distance; they make the latitudes and longitudes.
Henry David Thoreau
Nothing makes earth so spacious as to have friends at a distance; they make the latitudes and longitudes.
Henry David Thoreau
Re: EXTREMELY disappointed with Spyderco. Update: Resolved!
Spyderco keeping it classy, as normal for them.
I had a similar issue years ago with Knifeworks. I had preordered two special CTS-204P PM2’s, and only received one. I contacted them and they made it right by sending the other one. No drama, just good customer service. I’ve bought a lot more from them due in large part to this experience.
I had a similar issue years ago with Knifeworks. I had preordered two special CTS-204P PM2’s, and only received one. I contacted them and they made it right by sending the other one. No drama, just good customer service. I’ve bought a lot more from them due in large part to this experience.
Re: EXTREMELY disappointed into Spyderco
Nice deflection... I do hope you use the same fervor and post about the correct box that is sent. Have a good day man.ramblinwreck wrote: ↑Tue Dec 12, 2023 12:32 pmBless your heart.tcarltonw wrote: ↑Tue Dec 12, 2023 12:32 pmThis could have all been taken care of between you and spyderco with a phone call instead of needing validation from the internet.ramblinwreck wrote: ↑Sat Dec 09, 2023 4:46 pmExcuse me, I have every right to post my disappointment online. Don’t worry about it.