LynchNW has amazing customer service.
-
- Member
- Posts: 556
- Joined: Sun Jun 28, 2020 7:56 pm
LynchNW has amazing customer service.
I accidentally crushed my Lynch NW titanium pocket clip on my Manix 2, and emailed Casey about sending it back for repair. Without asking any questions he just offered to send me a replacement. It came a week later with a nice note from him. Best customer service I've ever experienced, and I don't imagine he's making large margins on $20 titanium pocket clips, so I am seriously impressed.
Re: LynchNW has amazing customer service.
That’s great to hear! He does make excellent clips.
"We cannot live better than in seeking to become better."
--Socrates
--Socrates
Re: LynchNW has amazing customer service.
Thats very cool, love his clips.
I don’t trust people who don’t like dogs.
- MichaelScott
- Member
- Posts: 3008
- Joined: Mon Apr 13, 2015 11:42 am
- Location: Southern Colorado
Re: LynchNW has amazing customer service.
Casey is a stand up guy and excellent craftsman.
Overheard at the end of the ice age, “We’ve been having such unnatural weather.”
http://acehotel.blog
Team Innovation
http://acehotel.blog
Team Innovation
Re: LynchNW has amazing customer service.
Casey's taken care of me a couple of times. Aside from the fact that I really like his clips his service will keep me buying his products
Of all the things I've lost I miss my mind the most!
Re: LynchNW has amazing customer service.
Count me in on the Casey love train! Class act guy, wrote me a personalized note on the back of one of his business cards before!
Clips may be a couple dollars more than some you can find on eBay, but they are well worth that extra few bucks compared to some of those.
Clips may be a couple dollars more than some you can find on eBay, but they are well worth that extra few bucks compared to some of those.
15 's in 10 different steels
1 - Bradford Guardian 3 / Vanadis 4E Wharnie
1 - Monterey Bay Knives Slayback Flipper / ZDP 189
1 - CRK Small Sebenza 31/Macassar Ebony Inlays
1 - CRK Large Inkosi Insingo/ Black Micarta Inlays
1 - CRK Small Sebenza 31 Insingo/Magnacut
-Rick
1 - Bradford Guardian 3 / Vanadis 4E Wharnie
1 - Monterey Bay Knives Slayback Flipper / ZDP 189
1 - CRK Small Sebenza 31/Macassar Ebony Inlays
1 - CRK Large Inkosi Insingo/ Black Micarta Inlays
1 - CRK Small Sebenza 31 Insingo/Magnacut
-Rick
- Cambertree
- Member
- Posts: 1640
- Joined: Tue Sep 09, 2014 6:48 am
- Location: Victoria, Australia
Re: LynchNW has amazing customer service.
Yeah, Casey’s a champ.
- standy99
- Member
- Posts: 2218
- Joined: Sat Jul 22, 2017 11:07 am
- Location: Between Broome and Cairns somewhere
Re: LynchNW has amazing customer service.
Bought a prybar and a few clips.. Stella service, great clips and I love the prybar.
Had nothing I wanted for my birthday last year so I mentioned to the Mrs a couple of T-shirts and a clip. Great T-shirts and a comfy fit
Had nothing I wanted for my birthday last year so I mentioned to the Mrs a couple of T-shirts and a clip. Great T-shirts and a comfy fit
Im a vegetarian as technically cows are made of grass and water.
Re: LynchNW has amazing customer service.
Casey is a stand up guy. I have many a Lynch clip on my Enduras and Delicas :p
Justin :spyder:
Re: LynchNW has amazing customer service.
Great service. I have Lynch clips on all of my knives.
- Haunted House
- Member
- Posts: 280
- Joined: Wed Sep 25, 2019 5:02 pm
Re: LynchNW has amazing customer service.
He’s the best!
I once saw an Instagram picture of a clip he made that had a really unique ano-fade on it.
I messaged him & sent a picture asking what was it called, and he was like “I’m happy to make ya one if you want, I can get it out to ya in a couple of days”. And this was at a time when BladeHQ & everywhere else was sold out of his clips. Had a hand written thank you note in there and even a little drawing.
What a great dude.
I also found that I liked his clips far better than the MXG clips.
I once saw an Instagram picture of a clip he made that had a really unique ano-fade on it.
I messaged him & sent a picture asking what was it called, and he was like “I’m happy to make ya one if you want, I can get it out to ya in a couple of days”. And this was at a time when BladeHQ & everywhere else was sold out of his clips. Had a hand written thank you note in there and even a little drawing.
What a great dude.
I also found that I liked his clips far better than the MXG clips.
Re: LynchNW has amazing customer service.
I hadn't ordered from him since the early days, and when I placed an order recently I was impressed to receive the same little box, envelops, stamps, and personal note as years ago. I commended him for continuing to create a better product and delivering it in a way that shows a level of pride above and beyond most.
-
- Member
- Posts: 14
- Joined: Fri Aug 02, 2019 1:35 pm
Re: LynchNW has amazing customer service.
Happy to say that every interaction I've had with Casey has been wonderful. He's a thoughtful and caring maker.
Re: LynchNW has amazing customer service.
I got a few of his clips recently; great products and packaging. Another vote for Casey!
Re: LynchNW has amazing customer service.
Sounds like Casey! I've also received the above-and-beyond treatment from him. Speaking of Casey, I ordered three more clips not even an hour ago. He's won my loyalty and offers a superior product, to boot!
-
- Member
- Posts: 11
- Joined: Mon Aug 10, 2020 3:27 pm
Re: LynchNW has amazing customer service.
Nevermind, FOund them.
~Seeking Scales~
Purple Micarta Smock
Purple G-10 Smock
Purple Micarta Manix 2
Purple G-10 Manix 2
Purple Micarta Smock
Purple G-10 Smock
Purple Micarta Manix 2
Purple G-10 Manix 2