Accutron wrote: ↑Mon Oct 26, 2020 6:04 ameCop is a huge business with a huge inventory. Their negative feedback is in line with what you see from many huge retailers - people receiving order cancellations or incorrect items about 1% of the time, with sketchy customer service if something does go wrong. They have hundreds of transactions per day, so mistakes are going to happen.
As far as customers leaving feedback claiming to have received a counterfeit knife...people arbitrarily question the authenticity of genuine knives far more often than they mistakenly buy counterfeits. Unless you can see an actual photo of the item and disauthenticate it yourself, it's best to assume that the customer is simply wrong.
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