I understand that. You had plenty of other knives to fidget at your desk with during that time though, so the “woe, is me” story falls on deaf ears.Perhaps_OCD? wrote: ↑Fri Mar 10, 2023 11:51 amThis knife IS the accommodation from the warranty & repair department. I sent my original Paysan in 3.5 years ago for lock issues, and finally got this one as a replacement. I do feel I'm entitled to a better customer experience than a 3.5 year wait (with no proactive communication) for another screwed up knife.Mushroom wrote: ↑Fri Mar 10, 2023 11:34 amWe all know no one is paying MSRP for this knife. It’s disingenuous to imply that too but it sure helps make the argument sound more dramatic when it’s referred to by that price though. For all intents and purposes, this is not a $1000 knife. (Unless you’re dumb enough to buy it at the secondary market markup price)
Still, I agree that a $460/$644 knife should not require hundreds of openings just to break it in. I’ve handled some factory seconds with horrendous lock stick but my experience with buying and owning RIL’s from Spyderco is the complete opposite of the OP’s. I own a large handful of RIL knives from Spyderco and they all work great, exactly as expected. That includes Nirvana, Paysan, Drunken, Stovepipe, etc.
If I received a Paysan with as much lock stick as OP displayed, I wouldn’t be happy about it either. I also wouldn’t have made a thread or video like this but I digress. None the less, it is perfectly understandable why the OP would be upset after receiving the example they did. It is unacceptable, in my opinion. As much as I would’ve expected the knife to function flawlessly out of box, I would also expect Spyderco’s warranty and repair department to be accommodating in this situation.
It is important to not act so entitled though, even if you did buy one of their most expensive products. It’s difficult to receive that type of attitude with positivity. You catch more flies with honey than you do with vinegar.
You’re not entitled to anything more than anyone else, from Spyderco. That sense of entitlement appears to be your largest hurdle to get over in this situation.
Good luck.