Re: 2020 Seconds Sale - BREAKING NEWS
Posted: Wed Nov 11, 2020 1:47 pm
I wonder if there will be a minimum purchase amount
:eek: If that's what goes on at these things, I don't stand a chance! Are we allowed to just buy like...two?yablanowitz wrote: ↑Wed Nov 11, 2020 12:15 pmI was joking as well. As for discovering they have $2000 worth of knives in their cart, as a vetern of several in-person sales, you are way, way short. Based on my own basket, I'd say the average shopper has at least $5000 worth tossed in their basket to sort through. I usually have to cut back on my first pass to get down to a grand.
Seriously! I’ve got too many kids for that kind of capital outlay!PayneTrain wrote: ↑Wed Nov 11, 2020 7:29 pm:eek: If that's what goes on at these things, I don't stand a chance! Are we allowed to just buy like...two?yablanowitz wrote: ↑Wed Nov 11, 2020 12:15 pmI was joking as well. As for discovering they have $2000 worth of knives in their cart, as a vetern of several in-person sales, you are way, way short. Based on my own basket, I'd say the average shopper has at least $5000 worth tossed in their basket to sort through. I usually have to cut back on my first pass to get down to a grand.
yablanowitz wrote: ↑Wed Nov 11, 2020 9:12 pmOnline? I don't know. In person? You can get out with one Ladybug if that's all you want. I scrimp and save all year so I can blow a grand at the sale. Just because people are carrying around several thousand dollars worth of knives in their basket doesn't mean they are planning to buy anywhere near that many. They grab a bunch then sort through to get down to the few they want (and can afford). I don't know how it's going to work online.
Very interesting. Some day I gotta see one of these things in person. I was just kidding though, I'm sure even the financially timid like myself will be allowed to participate. Though I say that now, but I can see this escalating quickly. I've been so good about saving money this year, I'm primed and ready for some split second rationalization!yablanowitz wrote: ↑Wed Nov 11, 2020 9:12 pmOnline? I don't know. In person? You can get out with one Ladybug if that's all you want. I scrimp and save all year so I can blow a grand at the sale. Just because people are carrying around several thousand dollars worth of knives in their basket doesn't mean they are planning to buy anywhere near that many. They grab a bunch then sort through to get down to the few they want (and can afford). I don't know how it's going to work online.
They are out on the tables in no particular order. The staff circulate around the outside of the sorting area to collect returns and pass them to the ones working the inside of the islands of tables. Those workers put them back out wherever they will fit. The runners also bring out more trays as inventory shrinks. It is a spectacle worth going to see even if you don't buy a thing. It's a lot of work for the staff, but fun for them as well to interact with us in person. For most of them it is the only time they get to see the enthusiasm we share for their products. This year, doing this online, they won't get that, all they'll get is a lot of extra work packing and shipping thousands of orders.archangel wrote: ↑Thu Nov 12, 2020 3:05 amyablanowitz wrote: ↑Wed Nov 11, 2020 9:12 pmOnline? I don't know. In person? You can get out with one Ladybug if that's all you want. I scrimp and save all year so I can blow a grand at the sale. Just because people are carrying around several thousand dollars worth of knives in their basket doesn't mean they are planning to buy anywhere near that many. They grab a bunch then sort through to get down to the few they want (and can afford). I don't know how it's going to work online.
Really, they do that? :eek: And SFO staff then needs to put the ones back where they belong that these guys sorted out? :confused: Or are all knives presented in no particular order?
Grab tons, sort, then buy only some and leave the work for the staff, I find that repulsive. :mad: I'm surprised that Spyderco lives with such behaviour.
And the hassle of dealing with complaining customers who don't understand what a second is or have buyer's remorse. I've said it before and I hope I am wrong, but I think they're opening a can of worms they'll regret.yablanowitz wrote: ↑Thu Nov 12, 2020 6:43 amThey are out on the tables in no particular order. The staff circulate around the outside of the sorting area to collect returns and pass them to the ones working the inside of the islands of tables. Those workers put them back out wherever they will fit. The runners also bring out more trays as inventory shrinks. It is a spectacle worth going to see even if you don't buy a thing. It's a lot of work for the staff, but fun for them as well to interact with us in person. For most of them it is the only time they get to see the enthusiasm we share for their products. This year, doing this online, they won't get that, all they'll get is a lot of extra work packing and shipping thousands of orders.archangel wrote: ↑Thu Nov 12, 2020 3:05 amyablanowitz wrote: ↑Wed Nov 11, 2020 9:12 pmOnline? I don't know. In person? You can get out with one Ladybug if that's all you want. I scrimp and save all year so I can blow a grand at the sale. Just because people are carrying around several thousand dollars worth of knives in their basket doesn't mean they are planning to buy anywhere near that many. They grab a bunch then sort through to get down to the few they want (and can afford). I don't know how it's going to work online.
Really, they do that? :eek: And SFO staff then needs to put the ones back where they belong that these guys sorted out? :confused: Or are all knives presented in no particular order?
Grab tons, sort, then buy only some and leave the work for the staff, I find that repulsive. :mad: I'm surprised that Spyderco lives with such behaviour.
Thats the thing, the flaws are not always just cosmetic. As much as it is said that the blemishes are purely cosmetic, after 4 years at the sale, I can say with 100% certainty, that is not the case. There are knives with "blemishes" that the average person can not fix on their own. I think a waiver will be absolutely necessary online, to avoid the inevitable.steelcity16 wrote: ↑Thu Nov 12, 2020 9:15 am
I'm curious how they are going to do it, but I have complete faith that they have thought it through and are well prepared! :D
Here are some suggestions
1. Weed out any non-cosmetic defects and store them away for the next in-person second sale
2. Disclaimer/waiver stating clearly that all knives will have notches above the spydiehole to indicate that they are factory seconds, they are not intended for re-sale, all knives will have cosmetic defects of varying degrees (give examples of some defects and maybe some photos of examples of defects), and all sales are final. must electronically sign this waiver before entering the sale. This is how they did the online seconds sale for All-Clad cookware this year (see link below for their disclaimer).
https://homeandcooksales.com/?cjevent=a ... 6a0a24060e
3. Knives are listed on the website by the model number and quantity available without describing the defects of each individual knife.
We are basically buying the knives knowing they will be seconds and will have flaws. I don't need to know specifically that the clip is scratched or the G10 is scratched or the blade is scratched or whatever. We are buying them (presumably) to be users so all that stuff is inconsequential when we get a great user knife for a fraction of the cost. Buy a new knife from an authorized dealer if you want a brand new perfect flawless knife to put in your safe. :D
Mushroom wrote: ↑Thu Nov 12, 2020 9:44 am
Thats the thing, the flaws are not always just cosmetic. As much as it is said that the blemishes are purely cosmetic, after 4 years at the sale, I can say with 100% certainty, that is not the case. There are knives with "blemishes" that the average person can not fix on their own. I think a waiver will be absolutely necessary online, to avoid the inevitable.
I think these are all great suggestions and I think it would help things go smoothly online. If they don't weed out the knives that have defects that go further than cosmetic and save them for next year, at least have them listed separately from those that have cosmetic defects alone so that they are easily differentiated. As Steelcity said, I don't really need pictures and a full description of every knife that has physical blemishes, but the ones that have flaws that go deeper than cosmetic and would need to be "fixed" can have descriptions of whats wrong so the person buying can have an idea of what they are getting into. I think that would help streamline the process of listing the knives and limit the work load of having to describe every single knife. .steelcity16 wrote: ↑Thu Nov 12, 2020 9:15 amHere are some suggestions
1. Weed out any non-cosmetic defects and store them away for the next in-person seconds sale
2. Disclaimer/waiver stating clearly that all knives will have notches above the spydiehole to indicate that they are factory seconds, they are not intended for re-sale, all knives will have cosmetic defects of varying degrees (give examples of some defects and maybe some photos of examples of defects), and all sales are final. must electronically sign this waiver before entering the sale.
3. Knives are listed on the website by the model number and quantity available without describing the defects of each individual knife.
We are basically buying the knives knowing they will be seconds and will have flaws. I don't need to know specifically that the clip is scratched or the G10 is scratched or the blade is scratched or whatever. We are buying them (presumably) to be users so all that stuff is inconsequential when we get a great user knife for a fraction of the cost. Buy a new knife from an authorized dealer if you want a brand new perfect flawless knife to put in your safe. :D
Hi Kristi, are you going to pin new info on this matter to the top of this feed?TazKristi wrote: ↑Fri Nov 06, 2020 5:09 pmAfter weeks of careful consideration, we have made the decision to take the 2020 Factory Seconds Sale entirely online. The health and safety of our guests, staff, and local community remains our top priority, and we feel this decision aligns with that priority based on the evolving COVID-19 situation in our state. These developments would likely have required a cancellation in the days leading up to the in-person event, and we want to focus our efforts on making the online event an outstanding experience for everyone.
While we are disappointed we won’t be able to gather together in Golden this year, we are incredibly appreciative of the support and enthusiasm for this event. As we continue to move forward with the first-ever Online Seconds Sale, please follow our social media channels or our forum for the latest updates and announcements.
Kristi