LynchNW has amazing customer service.

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metaphoricalsimile
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LynchNW has amazing customer service.

#1

Post by metaphoricalsimile »

I accidentally crushed my Lynch NW titanium pocket clip on my Manix 2, and emailed Casey about sending it back for repair. Without asking any questions he just offered to send me a replacement. It came a week later with a nice note from him. Best customer service I've ever experienced, and I don't imagine he's making large margins on $20 titanium pocket clips, so I am seriously impressed.
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Takuan
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Re: LynchNW has amazing customer service.

#2

Post by Takuan »

That’s great to hear! He does make excellent clips.
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SG89
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Re: LynchNW has amazing customer service.

#3

Post by SG89 »

He's the best!
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Red
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Re: LynchNW has amazing customer service.

#4

Post by Red »

Thats very cool, love his clips.
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MichaelScott
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Re: LynchNW has amazing customer service.

#5

Post by MichaelScott »

Casey is a stand up guy and excellent craftsman.
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Sharp Guy
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Re: LynchNW has amazing customer service.

#6

Post by Sharp Guy »

Casey's taken care of me a couple of times. Aside from the fact that I really like his clips his service will keep me buying his products
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TkoK83Spy
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Re: LynchNW has amazing customer service.

#7

Post by TkoK83Spy »

Count me in on the Casey love train! Class act guy, wrote me a personalized note on the back of one of his business cards before!

Clips may be a couple dollars more than some you can find on eBay, but they are well worth that extra few bucks compared to some of those.
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Cambertree
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Re: LynchNW has amazing customer service.

#8

Post by Cambertree »

Yeah, Casey’s a champ.
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standy99
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Re: LynchNW has amazing customer service.

#9

Post by standy99 »

Bought a prybar and a few clips.. Stella service, great clips and I love the prybar.

Had nothing I wanted for my birthday last year so I mentioned to the Mrs a couple of T-shirts and a clip. Great T-shirts and a comfy fit
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JustinB
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Re: LynchNW has amazing customer service.

#10

Post by JustinB »

Casey is a stand up guy. I have many a Lynch clip on my Enduras and Delicas :p
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Colorodo
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Re: LynchNW has amazing customer service.

#11

Post by Colorodo »

Great service. I have Lynch clips on all of my knives.
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Haunted House
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Re: LynchNW has amazing customer service.

#12

Post by Haunted House »

He’s the best!
I once saw an Instagram picture of a clip he made that had a really unique ano-fade on it.
I messaged him & sent a picture asking what was it called, and he was like “I’m happy to make ya one if you want, I can get it out to ya in a couple of days”. And this was at a time when BladeHQ & everywhere else was sold out of his clips. Had a hand written thank you note in there and even a little drawing.
What a great dude.

I also found that I liked his clips far better than the MXG clips.
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abbazaba
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Re: LynchNW has amazing customer service.

#13

Post by abbazaba »

I hadn't ordered from him since the early days, and when I placed an order recently I was impressed to receive the same little box, envelops, stamps, and personal note as years ago. I commended him for continuing to create a better product and delivering it in a way that shows a level of pride above and beyond most.
popplelopolis
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Re: LynchNW has amazing customer service.

#14

Post by popplelopolis »

Happy to say that every interaction I've had with Casey has been wonderful. He's a thoughtful and caring maker.
chrisb507
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Re: LynchNW has amazing customer service.

#15

Post by chrisb507 »

I got a few of his clips recently; great products and packaging. Another vote for Casey!
racerx454
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Re: LynchNW has amazing customer service.

#16

Post by racerx454 »

Sounds like Casey! I've also received the above-and-beyond treatment from him. Speaking of Casey, I ordered three more clips not even an hour ago. He's won my loyalty and offers a superior product, to boot!
SpyderFlicker
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Re: LynchNW has amazing customer service.

#17

Post by SpyderFlicker »

Nevermind, FOund them.
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