Is spyderco currently accepting knives for repair?

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blendergasket
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Is spyderco currently accepting knives for repair?

#1

Post by blendergasket »

I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
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TazKristi
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Re: Is spyderco currently accepting knives for repair?

#2

Post by TazKristi »

blendergasket wrote:
Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements. Spyderco is, fortunately, an essential business (D.O.D. contracts).

You'll be in great hands with our W&R Team.

Kristi
There is nothing more important than this one day.
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Wartstein
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Re: Is spyderco currently accepting knives for repair?

#3

Post by Wartstein »

TazKristi wrote:
Wed Apr 01, 2020 8:02 am
blendergasket wrote:
Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements. Spyderco is, fortunately, an essential business (D.O.D. contracts).

You'll be in great hands with our W&R Team.

Kristi

I am 100% certain no one here has ever doubted this... :D
Top three going by pocket-time (update March 24):
- EDC: Endura thin red line ffg combo edge (VG10); Wayne Goddard PE (4V), Endela SE (VG10)
-Mountains/outdoors: Pac.Salt 1 SE (H1), Salt 2 SE (LC200N), and also Wayne Goddard PE (4V)
blendergasket
Member
Posts: 213
Joined: Sat Dec 30, 2017 11:41 pm

Re: Is spyderco currently accepting knives for repair?

#4

Post by blendergasket »

TazKristi wrote:
Wed Apr 01, 2020 8:02 am
blendergasket wrote:
Tue Mar 31, 2020 11:24 pm
I have a pair of knives I messed up when reassembling that I'd like to get fixed. Is spyderco still accepting knives for repair during this Covid-19 situation?
Hi, blendergasket:
Yes, Warranty & Repair is still open and accepting shipments for all of our services. There may be some slight delays due to some changes we've made (schedules primarily) to comply with current recommendations and requirements. Spyderco is, fortunately, an essential business (D.O.D. contracts).

You'll be in great hands with our W&R Team.

Kristi
Thank you for the info.
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