I've never returned a knife to a dealer and don't plan to unless they send me the wrong item. I've bought a whole bunch of knives through dealers and only had one with QC issues. That was a Spyderco Memory that I bought through Massdrop. So back to the mothership it went. It doesn't matter who I buy from. If it has issues that I feel should be warranty then it'll go direct to Spyderco's W&R department.Tucson Tom wrote: ↑Mon Nov 25, 2019 11:27 pmSpyderco would make that right if it really was a QC issue.
sal wrote:Knife afi's are pretty far out, steel junky's more so, but "edge junky's" are just nuts.
SpyderEdgeForever wrote: Also, do you think a kangaroo would eat a bowl of spagetti with sauce if someone offered it to them?
I’m 100% certain they will once I get around to sending the knife in... but I don’t think the end-user should have to deal with a manufacturer’s warranty department and a weeks-long turnaround time before they have the quality product they paid for in the first place. That’s what the retailer is for, because it really doesn’t hurt them to be short one knife for a few weeks while Spyderco deals with it.Tucson Tom wrote: ↑Mon Nov 25, 2019 11:27 pmSpyderco would make that right if it really was a QC issue.