Very Disappointed

[Lodestar]

Just a suggestion for part of your issue (even though I know you don't want to deal with this on a new knife):

To loosen, you can try heating the pivot a bit with a hair dryer or some hot water to loosen it up, obviously with the latter you will need to blow out the knife with compressed air or flush it with alcohol/cleaner/oil.

If you are/were able to loosen your pivot and the action is not "drop free" or able to "flick" like you want:

Try to loosen the lock bar screws (smaller screws next to the pivot) and see if that frees up the action.

I did that on my first PM2 out of desperation after the pivot screw did almost nothing to free up the blade action to what I saw in videos (cue some cursing of spyderco and the koolaid drinking compression lock lovers on my part). For some reason that immediately and forever freed up the action, and made the blade drop free, even surprisingly after tightening the lock bar back to quite snug (cue, ahhh that's why people like the compression lock). Seriously a 10 second fix to massive frustration.

Would suggest this to anyone who has a PM2 with a "drop free" action that performs poorly, or less than others they have handled.

[Brianv]

Sal, I put the knives in the mail to Golden yesterday. Thank you.

[Wartstein]

Sal, I put the knives in the mail to Golden yesterday. Thank you.

If you'd care to report back how it went then, I'd apreciate that. Though I am sure Spyderco will take good care of you anyway. :)
Howsoever, enjoy your knife when it comes home to you again!

[Brianv]

I will report back when the knives get back to me.

[Wartstein]

I will report back when the knives get back to me.

That'd be nice!

[Orianatristana2]

Firstly, you should calm down and then try to fingure out your issue, if not, you can try to contact to Admin via email directlt

[sal]

Hi Brianv,

Thanx, I'll alert customer service.

Hi Orianatristna,

Welcome to our forum.

sal

[Brianv]

Thank you Sal and thank you Spyderco! I received our two PM 2's back today and I couldn't be more pleased! The work was done very well, exactly the way I asked and returned within their turn around time. I think they went above and beyond what they had to do. Thank you again, Sal and Spyderco!

[Wartstein]

Thank you Sal and thank you Spyderco! I received our two PM 2's back today and I couldn't be more pleased! The work was done very well, exactly the way I asked and returned within their turn around time. I think they went above and beyond what they had to do. Thank you again, Sal and Spyderco!

Thanks for reporting back, enjoy your knives! :)

[emanuel]

I think you might be venting on the wrong issue here. I had a similar problem, but not knife related. The culprit: my screwdriver bit was harder than the screws, so it was damaging them in this same way. A proper screwdriver steel should be softer than the screws so that it wear itself out instead of the screw head. Its one of the few cases where you want your tool to wear instead.

[archangel]

Thank you Sal and thank you Spyderco! I received our two PM 2's back today and I couldn't be more pleased! The work was done very well, exactly the way I asked and returned within their turn around time. I think they went above and beyond what they had to do. Thank you again, Sal and Spyderco!

See I told you it'll be fixed.

[Bloke]

Thank you Sal and thank you Spyderco!

[SpyderSeth]

returned within their turn around time

What is the current turn-around time for repairs? I have one in transit back to Spyderco.

[Brianv]

When I sent my knives back to Spyderco the turn around was three weeks.

[Doeswhateveraspidercan]

When I sent my knives back to Spyderco the turn around was three weeks.

From within the U.S. I experienced about the same 3 weeks turn around with shipping both ways not bad at all . As I recall mine was closer to 2 1/2 weeks

[SpyderSeth]

When I sent my knives back to Spyderco the turn around was three weeks.

From within the U.S. I experienced about the same 3 weeks turn around with shipping both ways not bad at all . As I recall mine was closer to 2 1/2 weeks

Thanks. They told me 4-6 weeks, but I assumed that was just the default answer. They have had the knife for 10 days, so hopefully not too much longer.

[knivesandbooks]

Just for comparison, Spyderco took less time than other companies, for me. The three times I've sent to Spyderco it took a month. I've sent 2 to Benchmade and they were 6 weeks both times and one to ZT that took 2 months. I haven't done a warranty or anything else anywhere else so I don't have other comparisons.

[npad69]

Not being condescending or anything but I hope they didn't use philips driver on those. I've seen a lot of my friends commit the same mistake not realizing there are screwheads other than flathead/standard and philips.

Been using el-cheapo chinese torx drivers on mine and I never had any problems (even with loctite)

[Pelagic]

Not being condescending or anything but I hope they didn't use philips driver on those. I've seen a lot of my friends commit the same mistake not realizing there are screwheads other than flathead/standard and philips.

Been using el-cheapo chinese torx drivers on mine and I never had any problems (even with loctite)

Uhh, what? I just read that and it translated in my head as:

"I'm not saying they're stupid or anything, they just did one of the dumbest things imaginable".

Lol!