So, I finally bought an Advocate. I had been drooling over this knife for so long and was overjoyed to finally get it. The one complaint I had was that it was a bit plain. So, I decided to spice it up with a fancy clip. I bought a really cool timascus clip made by Casey Lynch. Now, I've purchased many a deep carry clip and never had any trouble putting them on. But when I went to put this one on, before I had even securely tightened the screws, two of the screw heads ripped out. I managed to get one broken screw out but the other I could not for the life of me get out. I also managed to scratch up the handle.
Now, I'm certain this is my fault, surely I must have not had it aligned correctly or something. Regardless, I sent am email to Mr. Lynch to make sure the clipped looked okay. He said yes, but he wanted to help me. Not only did he get the broken screw out, get the clip on, he also took the time to refinish the handle to get the scratches out. It still has the same great texture but now has a really nice subdued matte finish.
I can't begin to say how grateful I am. This is the best customer service I've experienced.
I own an assisted knife and am embarrassed to admit I enjoy it.