I agree. In the cases I was thinking of the responsibility most always falls on the shoulders of the distributor/seller to make sure it is packaged well enough for shipping. There are other factors sometimes.
I guess I was partly just wondering if Spyderco is aware that some of their distributors are doing a pretty poor job with packing for shipping to the customer. I was somewhat jumping to the idea that if only Spyderco maybe changed their boxes to be stronger that there would be less worry of how ever badly a distributor chooses to pack things.
Hope that helps make sense where I was coming from.
The only actual product damage I have dealt with of a Spyderco is with the Sharpmaker. It was packaged poorly in the shipping box and by the time it was delivered to me the 2 brown medium triangles were badly chipped on both ends through the plastic clamshell package Spyderco uses. I did get it replaced by the seller, but the more I thought about it I thought it was a strange choice on Spyderco's part. They could sell the Sharpmaker with all the pieces inside the black container and have lid on so it is fully secure and safer. Rather than the ceramic triangles exposed like they are.
They probably chose what they did so a person can see the packaging and be more intrigued to buy it, but that only really matters to a customer physically in a store. Most Sharpmakers are undoubtedly sold online and shipped.
I'm pretty sure that last bit is a really really good idea. lol