That sounds much too accurate!The Deacon wrote:Agree, the real question is whether overseas customers will be willing to pay for it, or whether it will just change the whine from "I can't believe I can't get parts" to "I can't believe they want $NN to ship a part that weighs so little and costs so little".jpm2 wrote:it would be unreasonable to not pay for the service and parts, imo.
+ 2 on that! I still haven't had a need for any parts for my Spydies.buccilli15 wrote:I echo Hugaso's statement; in all my years of collecting and using knives, not once have I needed an internal part. Your current policy seems very fair to me.
The rare exception might be a well-documented "issue" and a foreign customer. From the other thread...I totally understand the customer's frustration. Instances like this could be case-case where Spyderco will send out a spare part considering the circumstances.
I can understand the reluctance of international customers shipping their knife back for service with shipping costs as outrageous as I've read in other threads. Though, I still agree that the logistics of stocking so many different parts for so many different knives, which are all open to the CQI process, seems a little unreasonable.