Crappy service & product
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Crappy service & product
EDIT:
Returned box, remaining parts and receipt. Spyderco sent me a new blade.
LAFF! Read a few replies... wow.... just, wow.
__________________________________________
Had a fixed blade in my Amazon cart for 2 years; for when I had the money to make the purchase. Got it 'new' as a Christmas gift. Fixed it to my belt, walked to the beach, got to my fishing spot and all that was left of my new knife was a clip and half of the hardware components. I hadn't even owned the knife 48 hours when the two screws and bolts that fastened the clip and sheath together seperated.
Notified Spyderco 2 weeks ago. Not even a response was given. I have real life responsibilities that don't include wasting my time in forums so all my positive feedback about Spyderco was directly to family, friends, coworkers and peers. Instead of informing these people of the quality, I'll be happy to inform them of the lack thereof, customer service included.
Returned box, remaining parts and receipt. Spyderco sent me a new blade.
LAFF! Read a few replies... wow.... just, wow.
__________________________________________
Had a fixed blade in my Amazon cart for 2 years; for when I had the money to make the purchase. Got it 'new' as a Christmas gift. Fixed it to my belt, walked to the beach, got to my fishing spot and all that was left of my new knife was a clip and half of the hardware components. I hadn't even owned the knife 48 hours when the two screws and bolts that fastened the clip and sheath together seperated.
Notified Spyderco 2 weeks ago. Not even a response was given. I have real life responsibilities that don't include wasting my time in forums so all my positive feedback about Spyderco was directly to family, friends, coworkers and peers. Instead of informing these people of the quality, I'll be happy to inform them of the lack thereof, customer service included.
Last edited by kevinsknives on Fri Feb 23, 2018 4:46 pm, edited 1 time in total.
Re: Crappy service & product
what knife was this?kevinsknives wrote:Had a fixed blade in my Amazon cart for 2 years; for when I had the money to make the purchase. Got it 'new' as a Christmas gift. Fixed it to my belt, walked to the beach, got to my fishing spot and all that was left of my new knife was a clip and half of the hardware components. I hadn't even owned the knife 48 hours when the two screws and bolts that fastened the clip and sheath together seperated.
Notified Spyderco 2 weeks ago. Not even a response was given. I have real life responsibilities that don't include wasting my time in forums so all my positive feedback about Spyderco was directly to family, friends, coworkers and peers. Instead of informing these people of the quality, I'll be happy to inform them of the lack thereof, customer service included.
I collect them all, and use them all! I use the excuse, "I'm trying to find the perfect one", but in reality, they are all perfect in their own way!
- Archimedes
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Re: Crappy service & product
It took you 2 years to save up to buy a knife and then you lost it. That is a bummer.
- Spydersense
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Re: Crappy service & product
Before you go bashing on Spyderco, perhaps you could tell us which model of knife this was? Where was the knife purchased? It could be a fake for all we know.
Time for another :spyder:!
-Matt
-Matt
Re: Crappy service & product
Troll????
Not all who wander are lost!!!
Of all the paths you take in life...
Make sure some of them are Dirt!!!
Of all the paths you take in life...
Make sure some of them are Dirt!!!
- Liquid Cobra
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Re: Crappy service & product
Interesting first post. He skips taking the usual shot at Spyderco and directs it at us, the members of the forum.
Way to change it up!
If I lost something I bought or was given to me, I would blame myself and not the company that made the item I lost. I’m sure you’ll blame Spyderco and the screws not being tight from the factory or something. I can assure you, before I attach anything to my belt for the first time I check everything over. This is also assuming you’re not referring to a g-clip that was reconfigured into a different position by you (whoops).
Way to change it up!
If I lost something I bought or was given to me, I would blame myself and not the company that made the item I lost. I’m sure you’ll blame Spyderco and the screws not being tight from the factory or something. I can assure you, before I attach anything to my belt for the first time I check everything over. This is also assuming you’re not referring to a g-clip that was reconfigured into a different position by you (whoops).
Most recently acquired: Military 2, Paramilitary 2 Tanto x2, YoJUMBO, Swayback, Siren, DLC Yojimbo 2, Native Chief, Shaman S90V, Para 3 LW, Ikuchi, UKPK, Smock, SUBVERT, Amalgam, Para 3 CTS-XHP, Kapara, Paramilitary 2 M390
Grail Paramilitary 2 M390 X 2! ACHIEVED!!
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@liquid_cobra
Grail Paramilitary 2 M390 X 2! ACHIEVED!!
For more of my pictures see my Instagram account.
@liquid_cobra
Re: Crappy service & product
I'd try to help but I don't want to waste any more of your real life responsibility time on a forum. Best of luck :D
All SE all the time since 2017
~David
~David
Re: Crappy service & product
Well, I have no problem wasting more of his time. You said you received the knife for Christmas, maybe you weren't as good as you thought you were last year and the big guy loosened the screws on the sheath before he left it under your tree. Don't blame Spyderco or this fourm, talk to Santa. :DEvil D wrote:I'd try to help but I don't want to waste any more of your real life responsibility time on a forum. Best of luck :D
"No matter where you go, there you are"
Re: Crappy service & product
How could you not know a blade was at least a tiny bit loose let alone 2 screws with loc-tite just about to both fall off at the same time? Maybe someone is trying to injure you.
At least the positive is that the loose falling blade didn’t cut off your nads then your big toe.
At least the positive is that the loose falling blade didn’t cut off your nads then your big toe.
Re: Crappy service & product
First thing I do with every knife is tighten any clip, screws and adjust the pivot.. I am curious what you expected the customer service to say?
Re: Crappy service & product
Sorry you lost your knife. I don't know if it was a faulty clip or not so I'll let you hash that out with W&R. As far as communicating with W&R goes, I wish you luck. In my experience it can be difficult but other than that I think they do a good job. Try calling AND emailing again.
- SC_PATRIOT
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Re: Crappy service & product
If it took you 2 years to save up for a knife there are some underlining uses.....I believe it took me 2 seconds to determine TROLL. You are the end user so it is your responsibility. Uhhh why am I even replying to this thread.
- SpyderEdgeForever
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Re: Crappy service & product
Liquid Cobra wrote:Interesting first post. He skips taking the usual shot at Spyderco and directs it at us, the members of the forum.
Way to change it up!
If I lost something I bought or was given to me, I would blame myself and not the company that made the item I lost. I’m sure you’ll blame Spyderco and the screws not being tight from the factory or something. I can assure you, before I attach anything to my belt for the first time I check everything over. This is also assuming you’re not referring to a g-clip that was reconfigured into a different position by you (whoops).
Excellent response, LiquidCobra. Perfectly said my friend. What ever happened to personal accountability, right?
- bearfacedkiller
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Re: Crappy service & product
I have never heard of a warranty that covers loss. There is no way to prove anything was lost. Dishonest people would be trying to hustle companies right and left. Shoot, I lost a Nirvana, can I get another? :rolleyes:
It is unfortunate that W&R hasn't got back to you yet but I wouldn't expect much in regards to your issue.
It is unfortunate that W&R hasn't got back to you yet but I wouldn't expect much in regards to your issue.
-Darby
sal wrote:Knife afi's are pretty far out, steel junky's more so, but "edge junky's" are just nuts. :p
SpyderEdgeForever wrote: Also, do you think a kangaroo would eat a bowl of spagetti with sauce if someone offered it to them?
Re: Crappy service & product
nah.. the guy who wished for a rainbow-colored PM2 with a flipper still takes the cakeSpydergirl88 wrote:cringiest thread ever?
- The Mastiff
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Re: Crappy service & product
Never understood people who blame others for their mistakes. Not wanting to go where that would lead.
Joe
If not then one of the most ever.cringiest thread ever?
Joe
Re: Crappy service & product
The screws probably rattled loose from bouncing around in your cart for two years. I tend to check all the connections on something before I fix it to my person, but hey, I'm weird like that.
- standy99
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Re: Crappy service & product
That's why I always carry fixed blades between my teeth instead of a sheath.
Im a vegetarian as technically cows are made of grass and water.