Well, I will say apparently you need to be extra EXTRA explicit when sending things in for repair. I recently mailed them my Manix 2 that has stripped holes in the back spacer. The knife was apart, I circled the stripped holes with a marker and wrote "stripped" literally on the side of the back spacer, and left a note stating that I wanted the back spacer replaced. All they did was jam screws into the same back spacer and mail it back to me. I'm completely lost as to what I paid $25 for, since I clearly could have done that myself.
SHARPEN IT LIKE YOU LOVE IT, USE IT LIKE YOU HATE IT