Spyderco Forums

TazKristi wrote:

Bodog wrote:I know and they know other people have problems unless they're saying that these other reports are fabrications. Other people HAVE had issues across the board with bearing pivots regardless of model and its always the same complaint and its usually the same thing. Disappointing action and not much else. People don't normally bring it up here or on BF because so many people attack them and tell them they're wrong or whatever and spyderco loses a customer. Especially when it's known that Spyderco is happy with the action.

I'm not crapping on spyderco. They're great. I just don't see why they're so bent on defending what is obviously a lackluster feature.

Bodog:
We're not saying those reports are fabrications - we just can't base decisions on reports posted on the internet. I can find all sorts of things through Google searches. It doesn't mean the resulting information is complete or accurate. It's kind of like you saying you don't care about flippers or "that's all I have to say about that" but your posts demonstrate something very different.

We can't make decisions about potential or actual issues based on posts on the internet. We absolutely listen to those and they carry some weight in our decisions but at the end of the day, we have to rely on research and evaluation of the knives themselves - meaning what we have here and what is sent into W&R for evaluation.

Kristi

Brendanenon wrote:

TazKristi wrote:

Bodog wrote:I know and they know other people have problems unless they're saying that these other reports are fabrications. Other people HAVE had issues across the board with bearing pivots regardless of model and its always the same complaint and its usually the same thing. Disappointing action and not much else. People don't normally bring it up here or on BF because so many people attack them and tell them they're wrong or whatever and spyderco loses a customer. Especially when it's known that Spyderco is happy with the action.

I'm not crapping on spyderco. They're great. I just don't see why they're so bent on defending what is obviously a lackluster feature.

Bodog:
We're not saying those reports are fabrications - we just can't base decisions on reports posted on the internet. I can find all sorts of things through Google searches. It doesn't mean the resulting information is complete or accurate. It's kind of like you saying you don't care about flippers or "that's all I have to say about that" but your posts demonstrate something very different.

We can't make decisions about potential or actual issues based on posts on the internet. We absolutely listen to those and they carry some weight in our decisions but at the end of the day, we have to rely on research and evaluation of the knives themselves - meaning what we have here and what is sent into W&R for evaluation.

Kristi

What a wonderfully poised appropriation of gotcha messaging. I don't have an advocate yet, want it but had seen too many negatives. I was just breezing through some of this thread. I'm glad Spyderco I'm protecting their customers and reputation by fixing problems. I totally empathize with anyone spending a few hundred on a malfunctioning knife. No matter the circumstance though, irratating people...no thanks. (Absurd eye roll)