I agree that a bevel, by itself, is not a big deal. However, coupled with the recurve blade grind, it left a lot to be desired. I have diamond stones and am capable, so I fixed it. It's just that the past 4-5 Spyderco's I've bought that were made in Japan, had quality issues.Evil D wrote:Could be an isolated incident with the particular knife you got, could be a sign of some concerns. I think it's good to give feedback, so long as it's constructive. As for your Kiwi, I always suggest that when people get knives that they feel aren't up to par, they send them back to Spyderco so they themselves can see these issues, rather than you fix them yourself. Something like a squirrely bevel isn't something I would be too upset with unless I bought the knife strictly for collection purposes, but if I felt it was really far off I'd send it in to Spyderco just so they could see it and then maybe provide feedback to Seki. They could send me the same knife back for all I care, just so long as something positive came from the situation.
Sal has on many occasions expressed that the criticism you shared is helpful to Spyderco, as it lets them know about potential issues they should be addressing. I didn't find your post at all spiteful, for what it's worth.morgaj1 wrote:I will tell you that I really appreciate the candor with which one is able to speak on this forum. My intent of this post is not to be spiteful against Spyderco. Quite the opposite. I meant this as constructive criticism.
I, too, appreciate that we have the ability to speak candidly about Spyderco products here. As long as the feedback is given politely and in a constructive way (as I think morgaj1's was), Spyderco can benefit greatly. In an era where so many companies don't seem to care what their customers think (as long as products are moving), it is refreshing that Sal & Co take the time to not only listen to end-line-user feedback, but often actually act on it as well. It's a huge reason why I will give Spyderco my hard earned money again and again, even if I have an occasional problem or two.morgaj1 wrote:I will tell you that I really appreciate the candor with which one is able to speak on this forum. My intent of this post is not to be spiteful against Spyderco. Quite the opposite. I meant this as constructive criticism.
I don't see why not. It's the W&R department. I would think an exchange would be possible. It's certainly better for their business than someone venting on the forums.SpyderEdgeForever wrote:
Does this also include a Spyderco knife you purchase from another retail store, and not only knives you purchased direct from Spyderco? Example: Say I bought a Spyderco from "Blade Center" and I was dissatisfied, could I return it directly to Spyderco with my proof of purchase and my reasons, as long as I was the original purchaser? Thanks.