5-by-5 wrote: ↑
Fri Jan 28, 2022 1:56 pm
Sent mine in today for exchange.
Who'd you talk to? I tried calling the different departments and either got redirected to a different one or had to leave a message. Was hoping to send mine in today too.
olywa wrote: ↑
Fri Jan 28, 2022 1:50 pm
This is news to me. Can anyone give the specifics on what the issues were, and how the CQI addressed them? Mine's been sitting in the box since I got it. I liked it on paper but never got really jazzed about it in-hand.
To summarize, the lock bar pops up when hard pressure is applied to the cutting edge. Mine is particularly bad, coming all the way up with moderate pressure on a cutting board.
Still functions well enough outside of that, and it hasn't unlocked on me yet, but I've been keeping mine in storage while I wait for the CQI exchange Sal mentioned.
I'm excited to see the new versions already out, that was fast. It's a really nice design and I look forward to using it more this year. It's about the same size as my Chiefs with some ergonomic similarities due to the negative angle and lack of a thumb ramp. Plan to give it a 260 grit edge and carry it a lot this year once I exchange mine.