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Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Mon Sep 06, 2021 3:43 pm
by Badger410
AlexRus wrote:
Mon Sep 06, 2021 10:20 am
Mine arrived today! :respect :bug-red-white
Great news. :smlling-eyes

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Mon Sep 06, 2021 4:01 pm
by AlexRus
Badger410 wrote:
Mon Sep 06, 2021 3:43 pm
AlexRus wrote:
Mon Sep 06, 2021 10:20 am
Mine arrived today! :respect :bug-red-white
Great news. :smlling-eyes
Thank you! :smlling-eyes

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Mon Sep 06, 2021 4:38 pm
by Team Sick
AlexRus wrote:
Mon Sep 06, 2021 10:20 am
Mine arrived today! :respect :bug-red-white
Congrats!

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Mon Sep 06, 2021 4:39 pm
by AlexRus
Team Sick wrote:
Mon Sep 06, 2021 4:38 pm
AlexRus wrote:
Mon Sep 06, 2021 10:20 am
Mine arrived today! :respect :bug-red-white
Congrats!
Thanks! :smlling-eyes

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 07, 2021 12:01 am
by ykspydiefan
Z-Wear Mule is now in the stable. Needs a new harness and a bit of hay to chew, into nicely sliced strips.

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 07, 2021 12:36 am
by AlexRus
ykspydiefan wrote:
Tue Sep 07, 2021 12:01 am
Z-Wear Mule is now in the stable. Needs a new harness and a bit of hay to chew, into nicely sliced strips.
Awesome! Congrats! :bug-red-white

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Thu Sep 09, 2021 6:10 pm
by FullScaler
I never did get a shipping notification but mine arrived to the great white north yesterday. It is my first experience with this Z-wear. So far I must say that it feels really "crisp" and was probably my sharpest factory edge Mule so far.

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Fri Sep 10, 2021 1:00 am
by AlexRus
FullScaler wrote:
Thu Sep 09, 2021 6:10 pm
I never did get a shipping notification but mine arrived to the great white north yesterday. It is my first experience with this Z-wear. So far I must say that it feels really "crisp" and was probably my sharpest factory edge Mule so far.
Congrats!
I never got my shipping notification either, so I just called Spyderco, told them my order number and asked for the package Tracking number :bug-red-white

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Sat Sep 11, 2021 8:59 am
by standy99
It seems like Australia is on the other side of the world or something….. :thinking


Still waiting for mine….

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Sat Sep 11, 2021 9:09 am
by AlexRus
standy99 wrote:
Sat Sep 11, 2021 8:59 am
It seems like Australia is on the other side of the world or something….. :thinking


Still waiting for mine….
Hmmm... I don't think that Australia is farther from the US than Russia, which is where I am
:thinking

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Sat Sep 11, 2021 8:53 pm
by marshy
standy99 wrote:
Sat Sep 11, 2021 8:59 am
It seems like Australia is on the other side of the world or something….. :thinking


Still waiting for mine….
I'm in the same boat. I requested the tracking info and it says that "Your item departed a transfer airport in KINGSFORD SMITH, SYDNEY, AUSTRALIA on September 6, 2021 at 9:59 pm."

But nothing further.

Hoping it arrives this week! :)

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Sun Sep 12, 2021 2:33 am
by standy99
marshy wrote:
Sat Sep 11, 2021 8:53 pm
standy99 wrote:
Sat Sep 11, 2021 8:59 am
It seems like Australia is on the other side of the world or something….. :thinking


Still waiting for mine….
I'm in the same boat. I requested the tracking info and it says that "Your item departed a transfer airport in KINGSFORD SMITH, SYDNEY, AUSTRALIA on September 6, 2021 at 9:59 pm."

But nothing further.

Hoping it arrives this week! :)
I’m in Darwin so it’s usually 7-10 from Sydney for anything.
Funny as last one was like record time from the US for anything.

Whatever happens I’m used to it and have four that need handles made before this one.

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Sun Sep 12, 2021 10:22 am
by AlexRus
standy99 wrote:
Sun Sep 12, 2021 2:33 am
marshy wrote:
Sat Sep 11, 2021 8:53 pm
standy99 wrote:
Sat Sep 11, 2021 8:59 am
It seems like Australia is on the other side of the world or something….. :thinking


Still waiting for mine….
I'm in the same boat. I requested the tracking info and it says that "Your item departed a transfer airport in KINGSFORD SMITH, SYDNEY, AUSTRALIA on September 6, 2021 at 9:59 pm."

But nothing further.

Hoping it arrives this week! :)
I’m in Darwin so it’s usually 7-10 from Sydney for anything.
Funny as last one was like record time from the US for anything.

Whatever happens I’m used to it and have four that need handles made before this one.
Hope your Mule will arrive soon Andy! :bug-red

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 14, 2021 10:01 am
by David R
Edited...

No Z-wear for me. UPS shows it was delivered to me on Aug 29. Spyderco says they got the package returned from UPS with no note as to why. Unfortunately, they sold my knife to somebody else.

Checked with UPS. The delivery address they had was for Illinois, not Oregon. So either the tracking # is wrong or the address was wrong. I'll need to get a refund from Spyderco.

Spyderco claims I received shipping notification. I can't find it. Perhaps because they had the wrong contact info for my order? This one is confusing. Either way, I'll have to pay the 3x going rate to get a Z-wear Mule.

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 14, 2021 11:00 am
by ykspydiefan
My Z-wear order was mixed up too. I was able to phone Spyderco and sort it out. It did take more than a week, I did have to say please a couple times, and I did have to suggest some creative solutions. I feel like Spyderco handled my situation in the best possible way. Thanks team.

It will be another 2 weeks or so until the Mule lands here, but I would rather be waiting for the last one to arrive vs. only waiting for the next one to drop.

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 14, 2021 1:25 pm
by JK47
David R wrote:
Tue Sep 14, 2021 10:01 am
Edited...

No Z-wear for me. UPS shows it was delivered to me on Aug 29. Spyderco says they got the package returned from UPS with no note as to why. Unfortunately, they sold my knife to somebody else.

Checked with UPS. The delivery address they had was for Illinois, not Oregon. So either the tracking # is wrong or the address was wrong. I'll need to get a refund from Spyderco.

Spyderco claims I received shipping notification. I can't find it. Perhaps because they had the wrong contact info for my order? This one is confusing. Either way, I'll have to pay the 3x going rate to get a Z-wear Mule.
Yeah, kind of sad seeing them flipped immediately on ebay for a hefty sum...

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Tue Sep 14, 2021 2:16 pm
by TazKristi
David R wrote:
Tue Sep 14, 2021 10:01 am
Edited...

No Z-wear for me. UPS shows it was delivered to me on Aug 29. Spyderco says they got the package returned from UPS with no note as to why. Unfortunately, they sold my knife to somebody else.

Checked with UPS. The delivery address they had was for Illinois, not Oregon. So either the tracking # is wrong or the address was wrong. I'll need to get a refund from Spyderco.

Spyderco claims I received shipping notification. I can't find it. Perhaps because they had the wrong contact info for my order? This one is confusing. Either way, I'll have to pay the 3x going rate to get a Z-wear Mule.
David, I'd like to jump in here. I just sent you a private message. Please take a look when you have a moment.

Kristi

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Wed Sep 15, 2021 7:39 am
by lilshaver
David R wrote:
Tue Sep 14, 2021 10:01 am
Edited...

No Z-wear for me. UPS shows it was delivered to me on Aug 29. Spyderco says they got the package returned from UPS with no note as to why. Unfortunately, they sold my knife to somebody else.

Checked with UPS. The delivery address they had was for Illinois, not Oregon. So either the tracking # is wrong or the address was wrong. I'll need to get a refund from Spyderco.

Spyderco claims I received shipping notification. I can't find it. Perhaps because they had the wrong contact info for my order? This one is confusing. Either way, I'll have to pay the 3x going rate to get a Z-wear Mule.
So David while I may not be Paul Harvey here is the rest of the story. I ordered a Z-Wear mule and a sheath when released. Upon delivery what I found when I opened the package was two mules plus two invoices yours and mine. I immediately checked the address label and it was to me so I got on the phone to Spyderco. I explained what had happened and that I suspected the order to you had been messed up also since your invoice was included in my order. They said they would send a shipping label and to return the extra mule in the original package and they would ship my missing sheath. I repackaged the extra mule with a note and your invoice and sent it back to Spyderco. I later received my sheath and I am well for my order. Sadly as I feared you are not. I hope you have received or will be receiving at least one of your two mules if not both.
John

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Wed Sep 15, 2021 9:52 am
by AlexRus
I hope everything will work out well guys!

Re: MT30P - Mule Team Featuring Z-Wear PM - Release Date

Posted: Wed Sep 15, 2021 12:50 pm
by David R
lilshaver wrote:
Wed Sep 15, 2021 7:39 am
David R wrote:
Tue Sep 14, 2021 10:01 am
Edited...

No Z-wear for me. UPS shows it was delivered to me on Aug 29. Spyderco says they got the package returned from UPS with no note as to why. Unfortunately, they sold my knife to somebody else.

Checked with UPS. The delivery address they had was for Illinois, not Oregon. So either the tracking # is wrong or the address was wrong. I'll need to get a refund from Spyderco.

Spyderco claims I received shipping notification. I can't find it. Perhaps because they had the wrong contact info for my order? This one is confusing. Either way, I'll have to pay the 3x going rate to get a Z-wear Mule.
So David while I may not be Paul Harvey here is the rest of the story. I ordered a Z-Wear mule and a sheath when released. Upon delivery what I found when I opened the package was two mules plus two invoices yours and mine. I immediately checked the address label and it was to me so I got on the phone to Spyderco. I explained what had happened and that I suspected the order to you had been messed up also since your invoice was included in my order. They said they would send a shipping label and to return the extra mule in the original package and they would ship my missing sheath. I repackaged the extra mule with a note and your invoice and sent it back to Spyderco. I later received my sheath and I am well for my order. Sadly as I feared you are not. I hope you have received or will be receiving at least one of your two mules if not both.
John
Wow... that is amazing that you got my Mule and that you saw my message. One of those small world things. Thanks for sending it back.

Here's my take: Spyderco does a great job. I've done shipping for a living. It's hard work and mistakes can happen. This is the first time I've ever had an issue with Spyderco sending me something. It's not a big deal.

I ordered one on eBay for ~$130. I have every Mule (except for the elusive Damascus one) so I'm used to paying what I need to get some of them. Not a big deal, and I'll get the next ones from Spyderco.

Really did not mean to make Spyderco look bad and should probably have not posted. However, it was worth it to get this cool story and learn what happened to my order.