TazKristi wrote: ↑Fri Jun 04, 2021 10:39 am
Hi, Jefke:
I'm sorry, I don't have a great answer for you. I know we have other customers from your country who successfully purchase through our website. I'm honestly not aware of a website that has the ability to read the chip on your card - that typically requires the card and an appropriate terminal to read it.
Kristi, we do that all the time here and I have done that recently on an American website. We use this little device:
It works like this: the website I order from gives two numbers that I need to enter into this device, then I need to enter my pin code and then this device shows a number that I have to enter on the website. This way the company validating the transaction can validate that I actually have the card in my hand, instead of some random guy who happens to have the my card number, name etc.
If people from my country are successfully purchasing from the Spyderco website, then I'd like to know where they got their card. But I guess you can't answer that. I anyone from Belgium can order from the Spyderco website, please let me know where you got your credit card.
TazKristi wrote: ↑Fri Jun 04, 2021 10:39 am
The only alternative that I can think of would be for you to get a Visa or Mastercard gift card that you can use for online purchases.
I didn't know about these gift cards. I ordered one and tried to pay with it. Same result, transaction declined.
TazKristi wrote: ↑Fri Jun 04, 2021 10:39 am
Unfortunately, there is no higher security that we can implement, and unfortunately, to my knowledge, you are the only person experiencing this issue. I'm sorry, but I do believe it is an issue with your card company. Hopefully, they or your bank can give you an option that will work online.
This is the frustrating part. Both Spyderco and the card company say: it's not our fault, talk to the other party. In the meantime I'm no closer to a solution. I have no idea what to try next.
It's ridiculous that I can't pay, don't you think? Can't we figure out another way, like a money transfer or something?