TazKristi wrote: ↑
Mon Nov 18, 2019 8:58 am
Wartstein wrote: ↑
Wed Nov 13, 2019 11:10 am
Still can´t post from my laptop. Just from my phone, at least for now.
Asking for advice!
The IP Blacklist isn't something we control, but it is something we need. It's part of the anti-spam software that we run in the background. It's sadly a necessary evil to help us protect the forum. When you see the message, it should also show you your IP address. Your IP address is controlled by your internet provider and they are the responsible party to correct the blacklist. Having an IP address that is blacklisted can have other challenges as well - your e-mail could be blocked or flagged as spam through major platforms as most do use Spamhaus as part of their protective protocols.
Once you have the IP address that is blocked, visit https://www.spamhaus.org/lookup/
. Enter it into the search fields to see why Spamhaus has blocked it. Once you have that information, contact your internet provider and explain the issue - it should be relatively easy for them to get the IP address cleared. It's even likely that your internet provider uses Spamhaus in some way already - Spamhaus has been around for more than 20 years and they are used by nearly every major e-mail platform in the world.
When you enter your IP into either of the search fields on the link above, you'll find detailed information about what needs to be done to get it removed.
I'm sorry that we have to utilize tools like these but to give you an idea of the necessity, the platform has blocked more than 134K spam attempts in just the past 7 days. Imagine what the forum would be like if all of those got through?
Please contact your provider. They should be able to quickly resolve the issue.
Thanks much for understanding.
sorry for my late reply, somehow missed your post!
Thanks for taking the time to answer and explain in such detail!
I fully understand that you have to utilize tools like this, and am aware of that this forum partly is the great place it is cause you do. And I want to thank you again for the work you do!
Meanwhile I can post again both from my laptop and my phone, but that may change again or not (like it has in the past)
Only things that puzzles me a bit:
- Absolutely nowhere else on the internet did I ever have any problems like this whatsoever, so I thought that maybe the "spamfilter" for this forum could somewhat be "set to high"???
- Plus on my cellphoneI get blacklisted about one or two times a month, I have NO idea why, and get delisted again after a few hours or days without having to do anything myself. That´s a bit weird.
I tried to contact Spamhaus concerning my phone, but I can´t even completely figure out all the details they ask from me (or to put it better: I don´t take the time to get into IT deeper than I like...
Regardless, if the situations stays like it is (I can post from my laptop at home whenever I want, and from my phone at least most of the times) I am ok with that.
Thanks again, Kristi, have a nice weekend,