Search found 2 matches
- Thu Jun 20, 2019 6:41 pm
- Forum: Spyderco General Discussion
- Topic: Bad experience from Customer Service
- Replies: 89
- Views: 14013
Re: Bad experience from Customer Service
I received an email response today from Ben ********* at Spyderco. He apologized for the lack of communication and updated me with the status (service completed and shipping out today {6-20-19}). Perhaps I have jumped the gun by painting Spyderco with a broad brush over this one issue. It was my fir...
- Thu Jun 20, 2019 5:29 am
- Forum: Spyderco General Discussion
- Topic: Bad experience from Customer Service
- Replies: 89
- Views: 14013
Re: Bad experience from Customer Service
I called and spoke with a rep who told me my package had not yet arrived at spyderco's facility. I told the rep it had arrived, I have the delivery confirmation. The rep then stated it takes "up to 7 business days" for a package to be logged in. I told the rep it had been 9 business days (...