Search found 6 matches

by kaz
Sat Jul 11, 2020 12:05 am
Forum: Spyderco General Discussion
Topic: Return shipping fee - cumbersome to apply from abroad
Replies: 19
Views: 2340

Re: Return shipping fee - cumbersome to apply from abroad

Hey, any news? It's a bit more pressing getting US cash from exchange offices in big cities these days :)
by kaz
Thu Jun 27, 2019 12:18 pm
Forum: Spyderco General Discussion
Topic: Return shipping fee - cumbersome to apply from abroad
Replies: 19
Views: 2340

Re: Return shipping fee - cumbersome to apply from abroad

This is awesome.

What other knife company do you state your trouble in the forum, and the CEO says he'll take care of it?

Cheers.
by kaz
Tue Jun 25, 2019 8:43 am
Forum: Spyderco General Discussion
Topic: Return shipping fee - cumbersome to apply from abroad
Replies: 19
Views: 2340

Re: Return shipping fee - cumbersome to apply from abroad

Paypal is the best platform I'm aware of. You don't need to (re)input your credit card data. You can supply information about your payment (eg "reshipping fee for a knife of type X sent by Y from address Z with tracking number XXX"). It's globally trusted. The 5% commission they take is bo...
by kaz
Mon Jun 24, 2019 11:48 am
Forum: Spyderco General Discussion
Topic: Return shipping fee - cumbersome to apply from abroad
Replies: 19
Views: 2340

Return shipping fee - cumbersome to apply from abroad

Hi, First, allow me to express my appreciation to your customer service. I spoke, I believe, to a woman named Candy, regarding a clip for my Sage 3. Some weeks after sending an email with the details, I received the clip (in Israel), together with screws, and a separate bag with some loctite. So, th...