Spyderco Forums

Final Update: Today I was pleasantly surprised to open my door and find a package from Golden, Colorado, U.S.A. Earth. My Para 3 has come back to me complete with 2 washers and a fresh factory edge on it. I would like to personally and publicly thank Kristi for her help with getting this taken care ...

Update: After a couple weeks I have received a prepaid shipping label to send the knife home for a little TLC from the folks in Golden. Hopefully it isn't gone for too long as it has been my EDC at work most days that I owned it.

To crush my enemies, see them driven before me, and hear the lamentation of the women!

Or you know, open the mail and package of dog treats from Amazon prime. That credit card offer never saw my para 3 coming before it was sliced from end to end.

Pakkawood Para 3, they could call it the Para Tree

The real question is what do we do when the sharks learn to use knives. Come to think of it wasn't it a shark with a knife that killed Tony in Westside Story?

We are currently working something out. It seems to be a case of one employee sticking to the letter of the law rather than making a customer service judgement call. At the time of my call to Spyderco the knife had not been disassembled yet. I will post an update as the process moves forward. The re...

So you took it to bits? Well that was a fantastic idea Should have returned it to where you purchased it. With the car warranty comparisons, you deal with the dealer? At least in my experience. Or do you contact the factory first? The partial disassembly and reassembly is extremely easy. There is a...

Your reaction seems a bit much when you never gave anyone a chance to address the actual issue. Well said. Why people sprout on the internet without actually addressing the issue with the place of purchase or manufacturer first boggles me. I did give Spyderco the chance to address the issue, they d...

Hi, robinsmv86: I can assure you if the issue was an oversight on our part, we'll make it right with you. Thanks much for posting your feedback. Kristi Relax. This is pretty much all you need to know. I would bet money on it. Be sure to let us know when it all works out and you're happy. I have sen...

My dealings with BladeHQ, although not extensive as some, have always been positive. I think a phone call to them would have found a quick solution to your issue. Did you contact them? Bladehq is not the one who made the knife nor who wrote and backs the warranty. They will be my next call if I can...

Here are the wear patterns to each side of the blade. You can clearly see where the compression lock and liner rub on one side while there is a distinct pattern from the washer on the other. This washer pattern is not on both sides. https://farm2.staticflickr.com/1971/31672381028_075f5d687b.jpg http...

Why not return it with BladeHQ as a defect? Why not send the knife back to Spyderco to give them a chance to evaluate it and then ask for reimbursement ? Your reaction seems a bit much when you never gave anyone a chance to address the actual issue. I would rather give the manufacturer a chance to ...

If you take your car to the dealer for warrantee service, do they reimburse you for fuel? I didn't realize Spyderco's out of state warranty department and policy operated like a car manufacturer who has a service department down the street. As I previously stated this is the first time I have purch...

At the end of the day all I am looking for is a washer to install in the knife. I am happy to put it in myself and save everyone time and money. I have read the post on why internal parts are not shipped and understand why spyderco would want the knife back if there were a material failure or manufa...

It was purchased new through bladehq.com. I can provide order details if needed by private message. I do live in the US.

Beware missing washers! I purchased a Para 3 whose action started to get a bit gritty. After closer inspection I discovered it only had a washer installed on 1 side and the blade is running directly against the liner on the other. Now spyderco wants me to pay shipping for the QC oversight. This is t...