Well I had been trying to get a Police 4 pivot screw since January 20th 2021 without luck, so I wasn't sure what to expect. Got an email back within 24 hours saying the Military screw is no problem to send out, so that's good news.
The Police has been a strange experience. At first they agreed to send a pivot screw, but only sent the male half and I need both halves to put the knife together. Now I'm told those parts can't be sent out and I'll have to mail the knife to them, wait three weeks and pay $25. For a pivot screw.
Not sure if I'll send the Police in or just hold on to it for spare parts.